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Cancelled order but they have dispatched anyway!

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  • Collabora
    Collabora Posts: 1,360 Forumite
    Lupamonkey wrote: »
    I prefer to see who PayPal feels is 'at fault' YOU. You could argue that any scam is the customer's fault for not doing their research first as much as you like. NOT A SCAM JUST BECAUSE A CUSTOMER NEVER DID RESEARCH [STRIKE]That is what a scam is, it relies on a gullible victim[/STRIKE] NOT A SCAM, YOU FAILED TO RESEARCH AND FOUND ANOTHER RETAILER LEGALLY SELLING THE ITEM CHEAPER. In this case me, I admit that CORRECT. And as soon as I realised I had been had I acted on it and TRIED to cancel the order. [STRIKE]Go Groopie are part of that scam[/STRIKE].AGAIN NO SCAM, YOU TRIED TO CONTACT THEM OUT OF HOURS AND ONCE AN ITEM IN IS THE DISPATCH STAGE IT CANT BE CANCELLED

    Corrected you
  • Lupamonkey wrote: »
    I have been the victim of a scam

    No you haven't.
    Lupamonkey wrote: »
    A scam is a scam.

    But this isn't a scam.
  • photome
    photome Posts: 16,665 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    How is this a scam?

    I purchased a tumble drier the other day for £250

    many retailers were selling it for £420

    rrp is £600

    the seller I bought it from is now selling it for £520

    are they all scams or just how the market works
  • My reason for this post was to find out my rights to refuse the delivery seeing as I had tried to cancel my order to avoid any more cost, but the 'help' people are offering is more directed at my grievance at being scammed.

    So pardon me, but I don't wish to waste any more time and energy defending myself as people rip apart of my posts word by word, which I find pretty unpleasant by the way.

    I thank the earlier posters for their assistance. I think most of the advice I was looking for was provided there.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    I concur with most others here ... feeling like something is a scam doesn't make it a scam.
  • Collabora
    Collabora Posts: 1,360 Forumite
    Lupamonkey wrote: »
    My reason for this post was to find out my rights to refuse the delivery seeing as I had tried to cancel my order to avoid any more cost, but the 'help' people are offering is more directed at my grievance at being scammed.

    NO everyone has tried to help as you screamed you were scammed because you purchased something that was cheaper with another retailer and they because no one replied to your email within seconds
    Lupamonkey wrote: »

    I bought a voucher code for £17.99 from 'GoGroopie' for a dash-cam for my partner's birthday. I thought what great value. The dashcam was priced at £69.99 and I was going to get it for £17.99 + £4.99 p+p.

    The £69.99 would be the RRP (recommended retail price) which is what the manufacturer RECOMMENDS a retailer sell it for to make a decent profit. They don't have to sell it for that price if they can make a profit at a cheaper price. The Amazon seller may have a stock of bankrupt stock items which they would have got for peanuts. still NO scam
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The only way this would be misleading would be if they had never sold it at £69.99 and they'd basically made up the figure in order to make the deal seem better than it is.

    As others have said, theres no law against simply having a higher price.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • bod1467
    bod1467 Posts: 15,214 Forumite
    The only way this would be misleading would be if they had never sold it at £69.99

    If they only listed it as an RRP or MRP then they don't have to have ever sold it for that price. ;)
  • So what exactly are you hoping to achieve? You paid eBuzz £4.99 P&P and used a voucher code which presumably got you the camera for free? From their T&C's, they will refund "any money received from you", so you are right that they should refund the P&P. However, the voucher code wasn't money - it simply applied a 100% discount to the item. They have no obligation to make that discount reusable, and indeed I would expect it to be a single use code. Even if they do reactivate the voucher, it entitles you to buy that one product from that one site, so what else do you propose to do with it?
  • Collabora
    Collabora Posts: 1,360 Forumite
    even if the package is pre price marked at £69.99 just like a lot of goods in supermarkets then they can sell it at any price upto that price.
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