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Cancelled order but they have dispatched anyway!
Comments
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I agree, but don't understand the point you are now making.
I did not suggest they would hold on to the returning package.
Have you perhaps quoted the wrong post?
i replied to the comment you made to my comment as belowbut if you refuse delivery the item should then be returned straight back to sender (with a refused delivery label on it) and not held at sorting office and should not cost anything
refused letter/parcel should be marked as refused and sent back to sender and should not cost anything, just like you sticking a 'return to sender' letter/parcel back into the postage system0 -
Ah, right. I now understand.i replied to the comment you made to my comment as below
refused letter/parcel should be marked as refused and sent back to sender and should not cost anything, just like you sticking a 'return to sender' letter/parcel back into the postage system
Sorry, I could've been clearer, but when I said:
... I was only intending to respond to the bit "and should not cost anything".That depends very much on who the carrier is and on the terms of the contract between the seller and the carrier.
The point being that whether or not the carrier makes a charge to the seller for returning a package, depends on the terms of the contract between the seller and carrier.
For example a seller could negotiate a lower price per item posted on the understanding that returns would cost the seller extra.0 -
foxtrotoscar wrote: »I'm not sure Paypal will entertain a 'change of mind' refund.
It's not a change of mind at all! I feel I have been the victim of a scam as I mentioned in my OP. The voucher cost more than the value of the item, 'Go Groopie' as far as I'm concerned are in cahoots with eBuzz who have deliberately inflated the price of the item to make the buyer think they are getting a good deal. How can Go Groopie not be aware of the actual price of the item elsewhere online?
A scam is a scam. Buyer beware be damned. I won't take it lying down.0 -
Are the goods faulty?Lupamonkey wrote: »It's not a change of mind at all! I feel I have been the victim of a scam as I mentioned in my OP. The voucher cost more than the value of the item, 'Go Groopie' as far as I'm concerned are in cahoots with eBuzz who have deliberately inflated the price of the item to make the buyer think they are getting a good deal. How can Go Groopie not be aware of the actual price of the item elsewhere online?
A scam is a scam. Buyer beware be damned. I won't take it lying down.
Do the goods conform to contract?
Of course you can't answer those questions because you haven't received the parcel yet.
So the only possible reason for you cancelling the order is because you have changed your mind and have decided that you no longer wish to continue with the purchase.
Perfectly reasonable.0 -
Lupamonkey wrote: »It's not a change of mind at all! I feel I have been the victim of a scam as I mentioned in my OP. The voucher cost more than the value of the item, 'Go Groopie' as far as I'm concerned are in cahoots with eBuzz who have deliberately inflated the price of the item to make the buyer think they are getting a good deal. How can Go Groopie not be aware of the actual price of the item elsewhere online?
A scam is a scam. Buyer beware be damned. I won't take it lying down.
well have you not heard of profit margins.
look at the same item in Argos, Currys, M&S, Maplin etc. and they will all be different prices. Are these a scam as the prices are different.
you purchased it without doing research. this is not a scam because another retailer has it at a cheaper price.0 -
Lupamonkey wrote: »It's not a change of mind at all! I feel I have been the victim of a scam as I mentioned in my OP. The voucher cost more than the value of the item, 'Go Groopie' as far as I'm concerned are in cahoots with eBuzz who have deliberately inflated the price of the item to make the buyer think they are getting a good deal. How can Go Groopie not be aware of the actual price of the item elsewhere online?
A scam is a scam. Buyer beware be damned. I won't take it lying down.
It does look like you changed your mind because you realised you overpaid.0 -
I have used many couriers and had items returned and never been charged. The only time i was charged was when i sold an item which payment details all checked so item was sent and next day bank calls to say payment was made on stolen card, so called courier UPS to get parcel returned, which they did and it cost me 50% of the fee it cost to send the item to have it returned and for some strange reason the buyer never contacted me to see where his item (a PC) wasAh, right. I now understand.
Sorry, I could've been clearer, but when I said:
... I was only intending to respond to the bit "and should not cost anything".
The point being that whether or not the carrier makes a charge to the seller for returning a package, depends on the terms of the contract between the seller and carrier.
For example a seller could negotiate a lower price per item posted on the understanding that returns would cost the seller extra.0 -
foxtrotoscar wrote: »It does look like you changed your mind because you realised you overpaid.
That's getting quite pedantic. I've overpaid for goods in the past and just accepted it without feeling I was scammed. This is a scam therefore I feel there are grounds for a dispute.0 -
well have you not heard of profit margins.
look at the same item in Argos, Currys, M&S, Maplin etc. and they will all be different prices. Are these a scam as the prices are different.
you purchased it without doing research. this is not a scam because another retailer has it at a cheaper price.
Haha, that's a pretty decent profit margin!!! If it can be bought for £10 on Amazon, I can only imagine what eBuzz actually paid, and now they are selling for £69.99? This is purely a scam to make people THINK the £17.99 voucher from Go Groopie is a good deal. Nothing about profit margins.0 -
Lupamonkey wrote: »Haha, that's a pretty decent profit margin!!! If it can be bought for £10 on Amazon, I can only imagine what eBuzz actually paid, and now they are selling for £69.99? This is purely a scam to make people THINK the £17.99 voucher from Go Groopie is a good deal. Nothing about profit margins.
What Amazon paid and what eBuzz paid is not relevant. Two hugely different enterprises.
You bought a voucher from GG which they delivered. You used the voucher and then realised you overpaid and then changed your mind.
Who exactly do YOU feel is at fault?0
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