Mugged - in broad daylight - at Asda!

clarryd

OP I think this is a job for ANNE ROBINSON and her Watchdog team.

They are stealing from the people who for any reason can not cash the receipt there and then. The reason could be very urgent why you haven't cashed the receipt in, but that should not matter, its your money not their's so GIVE IT BACK.

I would not have left the shop, I like the children would be jumping up and down with anger (well with walking stick in hand).

£48 is a lot of money, I hope you get it back.

Collabora

esuhl wrote: »

They'll be sorted into denomination, but if the machine knows which denominations each voucher relates to, you could determine which coins were inserted by a particular person.

Yes it will show a user at 2pm inserted 100 x 2 pence pieces and 100 x 1 penny pieces, but it wont be able to tell which 2ps or 1ps this user inserted and if the machine has £1000 of denominations in it then it will be impossible to say who added which coins

cookie365

TheGardener wrote: »

I know now there is a statement on the machine that says 'redeem today' but to me it reads more like a 'hey - you don't have to wait for your cash you can get it right now!' type notice rather than a 'you MUST redeem this voucher today or we get to keep all your cash' type of notice.
It is also, apparently, down to the stores where the machines are located to decide what the time frame it will cash vouchers in.
Its the scale of the penalty that I find shocking - to take a 'oopps gottcha' approach and take the lot! really!?

Exactly what I thought when I saw that sign.

George_Michael

TheGardener wrote: »

I know now there is a statement on the machine that says 'redeem today' but to me it reads more like a 'hey - you don't have to wait for your cash you can get it right now!

It's a bit like this book that Asda are selling.
http://groceries.asda.com/asda-webstore/landing/home.shtml?cmpid=ahc-_-ghs-sna1-_-asdacom-_-clickandcollect#/product/910001828229

I wonder what the reply from Asda customer services would be if you were to e-mail them asking if they are going to stop selling the book at midnight tonight as it won't be of any use after that time.

artbaron

photome wrote: »

I have seen someone put £1200 of coins in, charged just over £100!!!

In what coinage? I assume it was £1s or £2s. £1200 of 10ps, for example, would weigh almost 180lb.

Personally I use Coinstars for everything 20p or less. It's well worth it. To sort £50 of coins for the bank would take me a couple of hours, at least, so we're talking less than a couple of quid an hour for my work. No thanks!

Collabora

photome wrote: »

I have seen someone put £1200 of coins in, charged just over £100!!!

Must of been planning to do a MEGA shop

JReacher1

photome wrote: »

My guess is that by then most people will just continue because thats the easy option.

I have seen someone put £1200 of coins in, charged just over £100!!!

I'm guessing this is the money laundry problem.

I'm uncertain whether the asda custome services would be happy handing over £1000 in cash due to a coin star transaction.

It seems dodgy.

On the consumer rights issue I am uncertain. However the OP is basically an idiot for putting over £50 of change in a coinstqr machine and then basically walking out without cashing the voucher in.

I don't really understand why you wouldn't. And frankly not filling in the currency slip seems an odd excuse. You just buy euros from the asda counter. They've never asked me for a slip so I don't really understand why you would decide to go home instead of just buying the euros there and then!

esuhl

Collabora wrote: »

Yes it will show a user at 2pm inserted 100 x 2 pence pieces and 100 x 1 penny pieces, but it wont be able to tell which 2ps or 1ps this user inserted and if the machine has £1000 of denominations in it then it will be impossible to say who added which coins

If the person you're talking about is inserting fake coins, then someone else comes along and also inserts 100 x 2p and 100 x 1p coins, then you will be able to tell that the fake coins are between 101 and 200 coins from the top of the stack.

It just depends on whether the machine stacks the coins neatly in sequence. Maybe the coins are just dumped in a bin?

photome

esuhl wrote: »

If the person you're talking about is inserting fake coins, then someone else comes along and also inserts 100 x 2p and 100 x 1p coins, then you will be able to tell that the fake coins are between 101 and 200 coins from the top of the stack.

It just depends on whether the machine stacks the coins neatly in sequence. Maybe the coins are just dumped in a bin?

The coins are dumped in a bin, no way of telling when they went in

photome

JReacher1 wrote: »

I'm guessing this is the money laundry problem.

I'm uncertain whether the asda custome services would be happy handing over £1000 in cash due to a coin star transaction.

It seems dodgy.

On the consumer rights issue I am uncertain. However the OP is basically an idiot for putting over £50 of change in a coinstqr machine and then basically walking out without cashing the voucher in.

I don't really understand why you wouldn't. And frankly not filling in the currency slip seems an odd excuse. You just buy euros from the asda counter. They've never asked me for a slip so I don't really understand why you would decide to go home instead of just buying the euros there and then!

It was in an Asda and they did hand over the cash, wether with a smile or not, I dont know