Add your feedback on energy supplier Zog Energy

MABLE

My N Power deal finishes shortly so have taken the plunge and the plus for me is no exit fees as well as a cheaper unit price. However I have been very happy with N Power so no complaints there.

System

Be_In_That_Number wrote: »

I've just started the ball rolling with a move to Zog's 24 Saturn v1 tariff. I'd been tariff hopping with Npower for a few years, making the most of CEC's cashback for Npower-Npower switches, but with no exit fees this is too good to turn down.

Hopefully all goes smoothly.

Don’t expect any fancy online accounts; DD management tools etc. Provide Zog with an actual meter reading on the last day of each month and you will get an e-mailed statement about a week or so later.

ASavvyBuyer

Hengus wrote: »

Don!!!8217;t expect any fancy online accounts; DD management tools etc. Provide Zog with an actual meter reading on the last day of each month and you will get an e-mailed statement about a week or so later.

Customer service is 1st class though.
For example; I sent them an email query yesterday morning and received a response within a couple of hours.
That's slightly slower than usual, as they usually respond within the hour. :T

Be_In_That_Number

All going smoothly for me. Opening reading sent and Zog should take over my supply tomorrow.

MABLE

The transfer seems to be going well and all set for 28 March. I know the website is very basic but it does allow me to enter meter readings and they send statements every month so provided I keep on top of it everything should be fine.

Its a very similar set up to Dalygas and never had any problems. Also communication via email or social media is great for me. However this may be a problem for some people.

System

MABLE wrote: »

The transfer seems to be going well and all set for 28 March. I know the website is very basic but it does allow me to enter meter readings and they send statements every month so provided I keep on top of it everything should be fine.

Its a very similar set up to Dalygas and never had any problems. Also communication via email or social media is great for me. However this may be a problem for some people.

@Mable - if you want a bill based on an actual meter reading then set a diary reminder to give Zog a meter reading on the last day of each month. The statement is then e-mailed to you about a week later. As you say, Zog is a no frills supplier. Given the problems that other suppliers have had with their technology, this is no bad thing.

JJ_Egan

Tempted to go back to Zog for their 24 month fix .Low standing charge and no exit fees .
Just wish they did leccy as well .

System

JJ_Egan wrote: »

Tempted to go back to Zog for their 24 month fix .Low standing charge and no exit fees .
Just wish they did leccy as well .

"We are planning to supply electricity in late 2018.

We will register your interest and we will then contact you with further details nearer the time of our launch."

JJ_Egan

Yes its for the future but current MSE Flow runs out in a months time .

thelight

I was only with Zog a short amount of time but found them to be faultless, I had no problems at all. I'd definitely return to them if they had the best price.