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Laptop stopped connecting to Wifi.
aaroncaz
Posts: 5,242
Forumite
in Techie Stuff
All of a sudden, rang virgin he tried to help, nothing...... laptop wont connect via ethernet cable wont recognise it. Had this problem a couple of months ago and landlord fixed it....all other devices are fine, is laptop knackered ? Its only 2 years old.
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Comments
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Not connecting to WiFi WiFi button on laptop turned off ???.
Router needs resetting/ laptop wifi needs resetting .0 -
No button turned on, switched off superhub numerous times have turned off then on wifi and guy from virgin couldn't get it going.0
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Just checking. Doesn't work via ethernet cable after hub and laptop switched off/on?
1. all lights ok on hub?
2. try internet with another device e.g. smartphone, computer etc.0 -
Other devices are ok, laptop has had issues with ethernet cable before, had problems with devices a couple of weeks ago, getting google greece for example, virgin sent me new superhub moden/router and all has beem ok, think this is a different problem anyway.0
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Perhaps easier if you get your landlord baclk :-) What OS? Can you find Netowrk Conenctions? (with ethernet cable plugged in)
EDIT: type ncpa.cpl in the search box
EDIT2: right-mouse click Location Area Connection and select Diagnose0 -
Hmm yes he's in Portsmouth unfortunately. In network connection it says cable unplugged and wifi on.
Laptop was asleep, and when i woke it up, homepage was showing but now back to nothing loading.0 -
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It worked a couple of months ago been wifi since, tried the diagnose biy with the virgin guy0
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Try the cable in a different port on the hub (how many ports are there?). Do you have an ethernet cable NOW or not?0
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Troubleshooting cant identify the problem, tried moving the cable no good.
Will be back in 30 mins, got to make some dinner for son.0
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