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Laptop stopped connecting to Wifi.

aaroncaz
Posts: 5,242 Forumite

in Techie Stuff
All of a sudden, rang virgin he tried to help, nothing...... laptop wont connect via ethernet cable wont recognise it. Had this problem a couple of months ago and landlord fixed it....all other devices are fine, is laptop knackered ? Its only 2 years old.
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Comments
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Not connecting to WiFi WiFi button on laptop turned off ???.
Router needs resetting/ laptop wifi needs resetting .0 -
No button turned on, switched off superhub numerous times have turned off then on wifi and guy from virgin couldn't get it going.0
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Just checking. Doesn't work via ethernet cable after hub and laptop switched off/on?
1. all lights ok on hub?
2. try internet with another device e.g. smartphone, computer etc.If you put your general location in your Profile, somebody here may be able to come and help you.0 -
Other devices are ok, laptop has had issues with ethernet cable before, had problems with devices a couple of weeks ago, getting google greece for example, virgin sent me new superhub moden/router and all has beem ok, think this is a different problem anyway.0
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Perhaps easier if you get your landlord baclk :-) What OS? Can you find Netowrk Conenctions? (with ethernet cable plugged in)
EDIT: type ncpa.cpl in the search box
EDIT2: right-mouse click Location Area Connection and select DiagnoseIf you put your general location in your Profile, somebody here may be able to come and help you.0 -
Hmm yes he's in Portsmouth unfortunately. In network connection it says cable unplugged and wifi on.
Laptop was asleep, and when i woke it up, homepage was showing but now back to nothing loading.0 -
Hmm yes he's in Portsmouth unfortunately. In network connection it says cable unplugged and wifi on.
AND try right-click disable then right-click enableIf you put your general location in your Profile, somebody here may be able to come and help you.0 -
It worked a couple of months ago been wifi since, tried the diagnose biy with the virgin guy0
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Try the cable in a different port on the hub (how many ports are there?). Do you have an ethernet cable NOW or not?If you put your general location in your Profile, somebody here may be able to come and help you.0
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Troubleshooting cant identify the problem, tried moving the cable no good.
Will be back in 30 mins, got to make some dinner for son.0
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