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Should I refuse to pay service charge and leave cash tips?
in MoneySaving mums
67 replies 23.6K views
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I actully disagree with having service on the bill, back in the day before the 12.5% become the norm, if I worked for my tips I on the whole word earn more. Also I would sell up which would make the bill higher. Customer looked after, more money for the boss and more tips for me. Every one happy. Its in the name, "service" if a waiter / barman looks after you, you (might) tip well if not more, and if you get well trained, happy pro active waiters, customers tend to spend more, come back and tell others. A win win. This is a basic rule of the service industry which seems to have been forgotten.
Tip if you want, but that's not the culture of our country so it shouldn't be added or required in any way.
I pay for the food, which is over priced to pay for servers (and other things).
Could you do your job as well if the behind the screens staff were not good at their job? I think that the waiter is the 'face' of the establishment and tips should be spread between all the staff.
There are some restaurants in London where it is compulsory so that should you wish to dine there you are accepting the conditions of the establishment, including their service charge.
I read an article where a place adds 12.5% to drinks not served at the bar! (was from a few years ago so might have changed)
The owner of the place said
"This country (the UK) needs to learn how to tip"
Then said "That’s the single biggest thing that would improve the service industry, since if the staff were paid better, they would look at it more as a career and then standards would rise.’ "
So pay them better you [email protected] and don't expect their salaries to be made up by tips.
If the charge isn't mandatory, don't pay it. If it bothers you (it would me), speak to the manager & ask what's going on.
Either way, if you DO eat there in the end, leave a cash tip :-)