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Should I refuse to pay service charge and leave cash tips?

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  • florere
    florere Posts: 104 Forumite
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    I don't like the tipping business at all, I expect to get good service and for it to be included in the price of the food, all the staff should be paid a decent wage and it should be paid for out of the headline prices. I used to work for a cross Channel ferry and any tips we got had to be given to the RNLI and woe betide you if you didn't put it in their collection box.
  • themull1
    themull1 Posts: 4,299 Forumite
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    florere wrote: »
    I don't like the tipping business at all, I expect to get good service and for it to be included in the price of the food, all the staff should be paid a decent wage and it should be paid for out of the headline prices. I used to work for a cross Channel ferry and any tips we got had to be given to the RNLI and woe betide you if you didn't put it in their collection box.


    Although i support the RNLI, if i was a customer on the ferry, i would be annoyed that if i gave a tip, it would go to the RNLI and not the staff member without knowing in advance that that was the policy..
  • sue1958_2
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    Why is everyone going on about waiters and waitresses getting low wages and they deserve tips, they are not any lower that a lot of other people who do not expect tips, That's what minimum wage is for............
  • Bungaroosh
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    tenuissent wrote: »
    She is so good at this, cheerful and helpful and quick, that the tip rate has shot up, and the kitchen staff are delighted. So is this fair, or should she get the increase? She doesn't think so.

    Wondering whether she doesn't think it's fair, or she doesn't think she should get the increase? Could be either from the way it's worded ... :)
  • marich
    marich Posts: 125 Forumite
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    Most people working in retail get paid little enough . If we had good service and good food , we ask if tips are shared with the kitchen and , if so , we reckon to leave as conveniently close to 10% as a tip .

    Service charges cheat you and the staff . Establishments imposing a compulsory charge would not get our custom .

    If you tip , always leave cash (don't put it on the card) and let other staff see you tipping . Firstly this means it will be shared and secondly they will give you good service when you return .

    Somebody earlier said MSE folk were all here because they are mean . This is not so . We do understand the value of money but we are not hard-hearted !
  • Rock_King
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    I employ staff all on minimum wage, it's all I can afford. They work as hard in my business as a waiter in a restaurant but get no tips.
  • gafffe
    gafffe Posts: 19 Forumite
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    If they want to earn more they should get a better job, if they need qualification to do what they want they should go and do it, otherwise put up and shut up.

    Yeah, it's common sense. If someone is poor, they should just stop being so poor. I don't understand what's so complicated about that.

    Maybe they got that job so they can support themselves through an education that will enable them to pursue a career at some point in the future? Hmm... no. I shall continue to spend £15 to eat out and refuse to leave an extra £1 at the end.
  • adouglasmhor
    adouglasmhor Posts: 15,554 Forumite
    Photogenic
    edited 29 January 2015 at 11:35AM
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    One place I worked at had a service charge of 10% on groups of 8 or more. I have no idea why but no one ever objected to it. You were informed at seating, on booking and it was printed on the menu.

    It was split directly between waiting and kitchen staff as were all tips.
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • takman
    takman Posts: 3,876 Forumite
    Combo Breaker First Post
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    I never pay service charges because when I order food in a restaurant I expect the service to be included in the price and not a sneaky extra charge. If a restaurant had a compulsory service charge that I was not aware of until I arrived I would make a complaint and leave.
    Also I think leaving tips is a very bad practice because good service should be included in the price of the meal. If you start leaving tips then people expect them and people who don't leave tips are then made to look bad.

    If I go out for dinner I expect to have good service included in the price of the meal. Staff shouldn't provide good service just to expect a cash bribe at the end either in the way of a tip or a service charge.
  • tallgirld
    tallgirld Posts: 484 Forumite
    First Anniversary
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    Didn't even know you could refuse to pay it if it's added automatically!
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