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Threatened with a visit by an angry buyer

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  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    thanks , all sensible advice.

    will chat to the police and get them to log the incident
  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    No one here can help you feel any less vulnerable.

    Turn off the computer and ignore his texts.

    Don't reply any more, go to bed.

    It's Monday tomorrow and he probably has to go to school.

    Whatever happens, if you feel uneasy, call the police. Don't hesitate, people ring for much less.



    yes your quite right ,
    have only replied once to his texts , not picked up his calls and don't intend too.


    I do hope he'd be going to school tomorrow !! but sadly he looked to be in his late twenties so unlikely !!


    I feel particularly uneasy if he were to arrive as I live in a secluded spot and my wife and kids are home most of the time.
  • Jk2000 wrote: »
    yes your quite right ,
    have only replied once to his texts , not picked up his calls and don't intend too.


    I do hope he'd be going to school tomorrow !! but sadly he looked to be in his late twenties so unlikely !!


    I feel particularly uneasy if he were to arrive as I live in a secluded spot and my wife and kids are home most of the time.

    Honestly most text/keyboard warriors are just that.

    Ring the police in the morning to let them know, if you feel uneasy, ask for a reference number to quote should you need to call if you need them on scene.
  • RFW
    RFW Posts: 10,431 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why give in to bullys???

    Are you a man or a mouse?
    Definitely a mouse in cases like this, it's most likely the advice the police would give. You've no idea who you're dealing with and for the sake of a tenner (or whatever this is, at this stage we haven't been told) why would you risk yourself or your family?

    Giving in to bullies is not always the way to go, but it depends on why you're being bullied and what the threat is.

    I ran an auction house for over ten years, everything was sold as seen, we still occasionally gave refunds when someone started kicking off, most auction houses do, it ain't worth the hassle.

    I know one auctioneer who stood up to someone who wanted a refund, he spent six weeks in hospital and twelve months on crutches.
    .
  • RFW
    RFW Posts: 10,431 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Jk2000 wrote: »
    via a text message ,specifically ..
    firstly telling me they will come to my house tomorrow , followed by " I am not asking for a refund I am telling you"

    would the police class this as a threat and take it seriously?
    You can call your local police now and ask their advice, no need to wait. You can probably even find them on Twitter and tweet them.
    .
  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    RFW wrote: »
    Definitely a mouse in cases like this, it's most likely the advice the police would give. You've no idea who you're dealing with and for the sake of a tenner (or whatever this is, at this stage we haven't been told) why would you risk yourself or your family?

    Giving in to bullies is not always the way to go, but it depends on why you're being bullied and what the threat is.

    I ran an auction house for over ten years, everything was sold as seen, we still occasionally gave refunds when someone started kicking off, most auction houses do, it ain't worth the hassle.

    I know one auctioneer who stood up to someone who wanted a refund, he spent six weeks in hospital and twelve months on crutches.





    yes am reluctant to giving in to his demands and bully tactics as I'm sure most would agree, and to be honest the money is not a huge concern despite it being £200.
    but what's really important is it's caused a fair bit of unease particularly with my wife feeling very stressed by this episode
  • JethroUK
    JethroUK Posts: 1,959 Forumite
    edited 18 January 2015 at 11:19PM
    Jk2000 wrote: »
    Just sold an item which was initialy seen by the buyer on ebay.

    the listing stated that the item was missing parts and that I did not know what these parts were and therefore sold as spares or repair with no returns offered and the price was suitably down to reflect.

    the buyer collected the item and paid via cash so ebay was not involved beyond the initial viewing of the listing.

    few days went by and the buyer has just been on touch not happy with the fact that the parts missing were not what they had anticipated and to a larger degree.

    As nice as possibly I referred them to the fact we discussed parts where missing and that I had no idea to what extent so would not offer a refund as the item was as described (ie missing parts)

    the buyer has now indicated they will be visiting me tomorrow and to claim their refund one way or another and I naturally feel threatened by this.

    In my view I did everything right , sold something as described and am now being harassed and fear a visit from this person where I could be threatened verbally or physically.

    should I call the police in advance?

    You are not out of pocket
    The buyer clearly have not got what they anticipated from this deal and as such feels duped
    You could totally undo this deal with zero loss and resell to someone else
    Unless your plan is to swindle some unsuspecting person into buying something they don't actually want by miss describing it
    I do not see why you refuse to simply sell it to someone that actually wants it so that you end up with a good customer not a bad one

    Its a no brainer
    You haven't even lost postage AND return postage because they are returning it to your house

    If you cannot establish a loss and insist on using a principal to stitch up your buyer you have zero sympathy from me and I hope they get their money back
    One way or the other :o)
    When will the "Edit" and "Quote" button get fixed on the mobile web interface?
  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    RFW wrote: »
    You can call your local police now and ask their advice, no need to wait. You can probably even find them on Twitter and tweet them.


    quick update in that I just phoned Police on 101 , and against the text message quoted and it's threat to visit my house they consider this a civil mater so can not act in any way or give a crime number.
    The Police would only act if he turns up at my property and acts aggressively.
    their advice was now was to call citizen advice .
  • JethroUK wrote: »
    You are not out of pocket

    People need to grasp that if you buy something, then you own it.

    Otherwise we'll end up with a nation of messers.

    OP tell you're buyer to eff off and keep your hard earned.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Jk2000 wrote: »
    quick update in that I just phoned Police on 101 , and against the text message quoted and it's threat to visit my house they consider this a civil mater so can not act in any way or give a crime number.
    The Police would only act if he turns up at my property and acts aggressively.
    their advice was now was to call citizen advice .

    Thats so lame.

    When the police ignore crime it makes the general population wonder what use they are.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
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