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Threatened with a visit by an angry buyer

Just sold an item which was initialy seen by the buyer on ebay.

the listing stated that the item was missing parts and that I did not know what these parts were and therefore sold as spares or repair with no returns offered and the price was suitably down to reflect.

the buyer collected the item and paid via cash so ebay was not involved beyond the initial viewing of the listing.

few days went by and the buyer has just been on touch not happy with the fact that the parts missing were not what they had anticipated and to a larger degree.

As nice as possibly I referred them to the fact we discussed parts where missing and that I had no idea to what extent so would not offer a refund as the item was as described (ie missing parts)

the buyer has now indicated they will be visiting me tomorrow and to claim their refund one way or another and I naturally feel threatened by this.

In my view I did everything right , sold something as described and am now being harassed and fear a visit from this person where I could be threatened verbally or physically.

should I call the police in advance?
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Comments

  • RFW
    RFW Posts: 10,431 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Jk2000 wrote: »
    In my view I did everything right , sold something as described and am now being harassed and fear a visit from this person where I could be threatened verbally or physically.

    should I call the police in advance?
    If they have already threatened you then it is a crime, whether the police will do much is debatable.
    It is probably easier just to give a refund and sell it again, some people are idiots and aren't worth dealing with.
    .
  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    RFW wrote: »
    If they have already threatened you then it is a crime, whether the police will do much is debatable.
    It is probably easier just to give a refund and sell it again, some people are idiots and aren't worth dealing with.



    yeah I think you have a point,

    I am somewhat reluctant to bow over to threats, but possibly better to just write it off and stay safe.
  • Tell them the item was sold as seen.

    If they wish to come back, or threaten to, ask your local police to be there as you suspect a breach of the peace.

    Most idiotic buyers threaten. How did they issue the threat?
  • Don't be bent over, contact the police, buyers seem to think that they can do what they like and get their money back whatever happens.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • RFW wrote: »
    It is probably easier just to give a refund and sell it again, some people are idiots and aren't worth dealing with.

    Why give in to bullys???

    Are you a man or a mouse?
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Jk2000
    Jk2000 Posts: 33 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    Tell them the item was sold as seen.

    If they wish to come back, or threaten to, ask your local police to be there as you suspect a breach of the peace.

    Most idiotic buyers threaten. How did they issue the threat?



    via a text message ,specifically ..
    firstly telling me they will come to my house tomorrow , followed by " I am not asking for a refund I am telling you"

    would the police class this as a threat and take it seriously?
  • Jk2000 wrote: »
    via a text message ,specifically ..
    firstly telling me they will come to my house tomorrow , followed by " I am not asking for a refund I am telling you"

    would the police class this as a threat and take it seriously?

    If you tell them you are fearful and believe there will be (at least) a breach of the peace. Then yes.

    Ring them and take advice. I would also be inclined to reply to come at x o'clock, as the police are "free to attend" then.
  • motorguy
    motorguy Posts: 22,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you tell them you are fearful and believe there will be (at least) a breach of the peace. Then yes.

    Ring them and take advice. I would also be inclined to reply to come at x o'clock, as the police are "free to attend" then.

    Ring the police and log the incident. They wont do much but if it does escalate then they have it on record.

    If he turns up tomorrow, dont answer the door, call the police and tell them you're being threatened.
  • Jk2000 wrote: »
    via a text message ,specifically ..
    firstly telling me they will come to my house tomorrow , followed by " I am not asking for a refund I am telling you"

    would the police class this as a threat and take it seriously?

    Lots of loon buyers are all mouth and no trousers, but I'd report your loon (and tell them that you have) to the police to be on the safe side.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • No one here can help you feel any less vulnerable.

    Turn off the computer and ignore his texts.

    Don't reply any more, go to bed.

    It's Monday tomorrow and he probably has to go to school.

    Whatever happens, if you feel uneasy, call the police. Don't hesitate, people ring for much less.
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