Anyone had problems with www.homewish.uk

czarzar

Hi there,

This is my first post in Money Saving Expert and I made this account right after reading this thread just to tell people to avoid buying from Homewish. I'm having a similar experience with a company named "The Furniture Club". Guess what: same directors (who have had companies previously dissolved) and same modus operandi -- I wish I had Googled this company before making the purchase.

My partner bought a "LPD Maximo Solid Oak 3 Cube Multi Purpose Room Divider" for £50 on August 6th, 2016 and she immediately received an email confirming the purchase. The order was processed and the card debited on the same day. There was no PayPal payment option available.

After 8 working days she emailed the company saying that we didn't receive the item and asking for an estimated date of delivery. This was their reply:

"Due to a server issue, your order has been delayed. This was an unexpected fault which has now been completely resolved. Please accept our sincere apologies for the inconvenience caused. As always, if you have any queries we are here to help, just reply to this email and we will be happy to assist you further.

Kindest Regards
Sales Support"

***

The item hasn't arrived and the company doesn't reply to our emails or messages through their online enquiry form (they don't have a contact number on their website). When reading the previous reviews/complaints I realised that this is a fraud and we won't receive the item, let alone a refund.

I would like to ask you to please report this scam website and the practices of Homewish and The Furniture Club through the Action Fraud police website (can't post it here). I just did it. It might be the only effective way to prevent people from being ripped off by these scammers.

Best,

Cris.

hollydays

Annieloulou wrote: »

Does any one have a phone number at all for this company??

Why not contact the Etz Chaim Yeshiva?
This is an orthodox Jewish seat of learning.

Etz Chaim
Address
83/85 Bridge Lane
London, NW11 0EE
England
Information
Affiliation Orthodox Judaism
Etz Chaim Yeshiva is an Ashkenazi Orthodox yeshiva in Golders Green, London, England. It is associated with the Union of Orthodox


Examine the address of the link below also

hollydays

The new address for home wish et al
Is
https://www.endole.co.uk/company/09160622/homewish-ltd

DenDee

I am in similar predicament.
I bought a dinning furniture from them and i have heard nothing from them for the past five weeks.
The sad part os that i did not pay by paypal.
I have sent them e-mail to cancel the order but i have not had any response from them.
Can anyone advise me please give me their telephone contact if any has got it

Triggermagoo

After waiting over a week for a bed and getting a similar email about delays due to expectionally high orders, i thought i'd try to phone them too - a quick google search has made my heart sink when i've come across all the negative comments. Ive emailed them twice yesterday and i'm hoping they get back but im.not holding my breath!

Has anyone managed to get a phone number or had any luck using the fax number on the website? I also noticed some people used Livechat to get in touch but that doesnt seem to be available on the mobile site.

Any ideas on how to chase this up?

anneeusher

what a waste of time !!! having placed an order and money been taken. had an email 3 weeks later saying due to high volume of orders my order will be delayed up to 30 days OMG then 2 weeks later was told that there was a problem with the payment and was going to get a refund which can take up to 10 days what an utter waste of time do not use should have read reviews before ordering

anneeusher

:mad:what a waste of time !!! having placed an order and money been taken. had an email 3 weeks later saying due to high volume of orders my order will be delayed up to 30 days OMG then 2 weeks later was told that there was a problem with the payment and was going to get a refund which can take up to 10 days what an utter waste of time do not use should have read reviews before ordering