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How to leave Vodafone at the end of a minimum term contract

13

Comments

  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Then the PAC will have expired and the contract will continue until you repeat the process.
  • husk
    husk Posts: 45 Forumite
    Seventh Anniversary Combo Breaker
    edited 5 January 2015 at 8:32AM
    Then the PAC will have expired and the contract will continue until you repeat the process.


    I wasn't referring to calender days of the PAC validity, was reffering to the last calender month of billing of minimum term.
  • gjchester
    gjchester Posts: 5,741 Forumite
    husk wrote: »
    I appreciate the advice but that seems like it could get messy cutting it that finely as the port only takes up to 24 hours to occur.

    Even if I port out on the 30th day that's still within the contract period.

    I'm probably better off waiting until day 31 when i'm free of it to avoid any unpleasantness.


    I appreciate you don't want to pay extra but number porting can (and does) go wrong. If you value the number do not leave it to the last few days, do it at least 7 days before the code expires and pay the difference.
  • Cycrow
    Cycrow Posts: 2,639 Forumite
    As long as you use the PAC within your last month and not before you shouldn't be charged any extra.

    at worst, you may have to pay for the full month but only get part of the months services.

    but sometimes networks will refund part of the month that you cant use.

    i wouldn't leave it to the last minute thou, as things can go wrong and get delayed, which could incure another months charge
  • husk
    husk Posts: 45 Forumite
    Seventh Anniversary Combo Breaker
    Cycrow wrote: »
    As long as you use the PAC within your last month and not before you shouldn't be charged any extra.

    I'll ask them about this, but it's not what Vodafone have told me.

    You know what guys, I'm going to give 30 days notice and get them to move my number to a PAYG sim, stick £5 on it and port out from there.

    The alternatives are just too complicated.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi husk,

    If you'd like me to check your account, email me with your details via the link in our profile here.

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

    Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Stephen_Paul
    Stephen_Paul Posts: 11 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 19 February 2015 at 4:24PM
    I'm in the same position & don't know best way to proceed. I called Vodafone today & asked to give 30 days notice & get a pac code. My plan ends 23 March, so actually 31 days time according to vodafone's own website. I was told there would be a charge for early termination. I said that I don't want to terminate early, but when the plan ends next month. I was told to call back in a month's time. Surely if I wait until then I will need to still give 30 days notice? Why do they make it so complicated & hard to leave? It only makes me more determined to get away!
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you have the PAC use it a few days before the 23rd March. You will be charged until the 23rd.
  • Thanks, but will I still not need to give 30 days notice to leave them? This is what I find confusing.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 19 February 2015 at 5:11PM
    No, it's either a notice or a PAC.
    A notice terminates the contract unconditionally.
    PAC terminates it only if used before expired. It lasts for 30 days.
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