cancelled my flight because i was ill

debsy1963

Hi i cancelled my flight to thailand yesterday because i was too ill to travel. I was flying with qatar airways but booked through hoodaki. I have been in touch with hoodaki to try change the flight to a couple of days but they want me to pay another £1200 on top of the £1700 i have paid already. Is there anything i can do about this i am gutted i'm going to lose all my money and holiday

System

travel insurance will get most of the money back. You did have insurance didn't you?

debsy1963

i cancelled the insurance not realising i could make a claim but soon as i did realise i rang them and told them, also in the email they sent saying if i didn't want to cancel to let them know, i sent one back saying i made a misake i wanted to claim not cancel and i filled a claim form in ( have i shot myself in the foot now )

Barny1979

debsy1963 wrote: »

i cancelled the insurance not realising i could make a claim but soon as i did realise i rang them and told them, also in the email they sent saying if i didn't want to cancel to let them know, i sent one back saying i made a misake i wanted to claim not cancel and i filled a claim form in ( have i shot myself in the foot now )

Good luck on that, I would say you are unlikely to be successful, your insurance will have T's and C's. Was your illness already diagnosed by a doctor or waiting to be?

debsy1963

i had been to the doctors and got diagnosed with flu but was feeling better then yesterday felt ill again so went back to the doctors and she said i had picked up another bug and a urine infection which was making me feel worse. I did ring the insurance people up and explained i didn't want to cancel my policy but on the website it has a line through the insurance now. The woman i spoke to said they had to ring me to confirm the cancellation but don't know now. Looks like i will end up losing all of it. Thanks for your help though

Barny1979

I'd check, because if you have a pre-diagnosed illness, it will void your insurance.

debsy1963

will it void it for having flu ?

Barny1979

Well it was pre-diagnosed, so yes, as were the other illnesses.

debsy1963

ok thanks for your help

NiftyDigits

Barny1979 wrote: »

Well it was pre-diagnosed, so yes, as were the other illnesses.

What are you talking? How can influenza be a pre-diagnosed illness?

Oh yeah, I had the flu last year, so if I get it again this year, my insurance is null and void.

A thoroughly silly post.

NiftyDigits

debsy1963 wrote: »

i had been to the doctors and got diagnosed with flu but was feeling better then yesterday felt ill again so went back to the doctors and she said i had picked up another bug and a urine infection which was making me feel worse. I did ring the insurance people up and explained i didn't want to cancel my policy but on the website it has a line through the insurance now. The woman i spoke to said they had to ring me to confirm the cancellation but don't know now. Looks like i will end up losing all of it. Thanks for your help though

Was this some kind of last minute booking? Usually, to cancel insurance, it should be within 14 days of purchase. Otherwise what benefit was there to cancel it?