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Sent refurbished item to replace faulty itme

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  • DevCoder
    DevCoder Posts: 3,361 Forumite
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    Zandoni wrote: »
    A hard drive that has been in use for two years will not last as long as one that has been used for two months. Of course people can come up with all sorts of examples but on the whole I am correct.

    Really? I think the Seagate 7200.11 drive firmware fiasco is testament that mechanical failure outside of its operating norms is not the only reason a drive could fail (or even indeed the main reason).
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    krisdorey wrote: »
    Really? I think the Seagate 7200.11 drive firmware fiasco is testament that mechanical failure outside of its operating norms is not the only reason a drive could fail (or even indeed the main reason).

    There are many reasons for HDD failure, but useage is the biggest one. I'm happy to swop some old ones for new if you like.
  • DevCoder
    DevCoder Posts: 3,361 Forumite
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    Ok, Ive got a whole pile of HP SAN disks here , brand new, will swap for any same model HP SAN disks up to 3 years old.

    Of course if you decide to put these brand new disks into a SAN array then you'll quickly discover they will take the array down due to HP (or rather WD) in their infinite wisdom deciding to burn a new firmware which changes the block size at the HD controller from 512 to 4096 with no way of going back to 512.

    Want to guess how many HP SAN customers thats giving no end of headache to ;)
  • DevCoder
    DevCoder Posts: 3,361 Forumite
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    Also, just for example, if I had the choice between a new Seagate drive or a 1 year old refurbished Hitachi drive, Id choose the Hitachi drive everytime. Their 3 and 5 year failure rates (lets take mechanical failure as well) are far superior to the Seagates.

    But this is about a Kindle (I think) so flash storage shouldn't really be an issue, or a refurbished battery..
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    krisdorey wrote: »
    Also, just for example, if I had the choice between a new Seagate drive or a 1 year old refurbished Hitachi drive, Id choose the Hitachi drive everytime. Their 3 and 5 year failure rates (lets take mechanical failure as well) are far superior to the Seagates.

    But this is about a Kindle (I think) so flash storage shouldn't really be an issue, or a refurbished battery..
    The OP was talking about Kindles I used a HDD in my example and you changed to SSD.
    But on the whole hard drives fail as they get older.
  • visidigi
    visidigi Posts: 6,557 Forumite
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    Zandoni wrote: »
    There are many reasons for HDD failure, but useage is the biggest one. I'm happy to swop some old ones for new if you like.
    Zandoni wrote: »
    The OP was talking about Kindles I used a HDD in my example and you changed to SSD.
    But on the whole hard drives fail as they get older.

    Proof to substantiate age is the biggest reason and that also being on the whole?

    Or is this in your opinion again that you aren't declaring?
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    visidigi wrote: »
    Proof to substantiate age is the biggest reason and that also being on the whole?

    Or is this in your opinion again that you aren't declaring?
    Sorry, I don't understand.
  • DevCoder
    DevCoder Posts: 3,361 Forumite
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    Zandoni wrote: »
    The OP was talking about Kindles I used a HDD in my example and you changed to SSD.
    But on the whole hard drives fail as they get older.


    Ok so ignore my last statement of the SSD. Care to comment on my other points (regarding HDD's) ?

    Would you rather a 1 year reconditioned Hitachi or a new Seagate? (probably the most pertinent point)
    Would you rather the new firmware HP (WD) SAN Disks or the ones from 2012/13 if you are a HP SAN customer?
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    krisdorey wrote: »
    Ok so ignore my last statement of the SSD. Care to comment on my other points (regarding HDD's) ?

    Would you rather a 1 year reconditioned Hitachi or a new Seagate? (probably the most pertinent point)
    Would you rather the new firmware HP (WD) SAN Disks or the ones from 2012/13 if you are a HP SAN customer?

    I don't need to as HDDs fail more as they age along with. any other components. It's also unlikely that a refurbished HDD would be used in a refurb laptop or PS3 for example.
  • daytona0
    daytona0 Posts: 2,358 Forumite
    Just wondering, but would you not agree that it is likely that about 66% of refurbished items are between 0-6 months old? Reasoning:

    - Warranty returns typically occur within 12 months, so there is probably a roughly normal distribution of time frames they are returned

    - SOGA returns are probably skewed toward the initial 6 months, basically because the retailer has to prove that it was inherently faulty. Only the most dedicated consumer would go through the hassle of proving that it was inherently faulty 6m to 6yr after purchase

    - Items which did not initially reach the market (found to be faulty) but repaired will have a 0 month usage. There is no way to tell whether such a unit has been tested more or less than the unit you purchased, ergo it is a pretty moot argument should you go this route.

    It is therefore potentially more likely that the item you received is newer/better than the one you originally had
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