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Can't get card/account number from Barclaycard

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  • thelurch
    thelurch Posts: 816 Forumite
    Part of the Furniture Combo Breaker
    grumbler wrote: »
    As said above, it's available in the current account statements.
    Save the environment. Don't order a new card.

    I'm not sure where you are meaning?
    It's not on the Barclaycard website where I log in to make a payment, it only displays 6 of the numbers.
    It's not shown on my Lloyds bank statement which is where the monthly payments get debited from.
    And I don't have the card linked to any Barclays account, it's just a card I used for a balance transfer. I only get a yearly statement.

    Hence why asking for a replacement card was my plan, but I've called twice now and they have said no.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 December 2014 at 4:58PM
    thelurch wrote: »
    Thanks but I know what you meant too, on the bank statement it's just a ref number with the word Barclaycard
    Not like this: ?

    B/CARD CASHBACK 377112341234123

    (it's Halifax and BC Amex in my case, so the number is shorter than for Visa/Mastercard)

    ETA: I checked Nationwide where the DD was earlier, and indeed the number isn't shown. This means that the current account bank just doesn't show the full reference despite having it.
    thelurch wrote: »
    I have and they won't.
    How come? What do they actually say?
  • OllyM
    OllyM Posts: 370 Forumite
    Part of the Furniture
    edited 20 December 2014 at 4:59PM
    Set up a direct debit for the minimum payment on Barclaycard's online account page to be paid from your current account, a couple of days later the mandate should appear on the direct debit list in your bank's internet banking along with a reference number which will be your long card number.
  • SeduLOUs
    SeduLOUs Posts: 2,171 Forumite
    My bank statement shows the DD payments as:

    08/12/2014 DIRECT DEBIT PAYMENT TO BARCLAYCARD VISA REF 4939469075885901, MANDATE NO 0003

    (obviously changed some numbers for privacy, but the long number is the card number)

    I can also see the full number in my DD mandate on online banking as per advice of the poster above me.
  • Perhaps not with Halifax, but you could get a card that'll do a money transfer (for a fee) to your current account. Then call up Barclaycard and ask them to change your DD to pay off in full.


    Just an idea to release you from the impending interest payments.


    SF
  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    thelurch wrote: »
    I'm not sure where you are meaning?
    It's not on the Barclaycard website where I log in to make a payment, it only displays 6 of the numbers.
    It's not shown on my Lloyds bank statement which is where the monthly payments get debited from.

    Hi,

    Log into your Lloyds online banking (desktop version, not mobile app)
    - click on the name of your account (eg Classic)
    - (this will give you your statement)
    - click on the 3rd tab across the top called 'direct debits & standing orders'
    - this will show you your DD mandates
    - have a look at the reference displayed on your Barclaycard DD, this is your card number

    Hope this helps

    DB
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • stclair
    stclair Posts: 6,852 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Your direct debit reference is your card number.

    Also you can order a new card via the barclay card website.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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