Plusnet no line rental broadband top pick, we want your feedback

froggy27_2

oldagetraveller wrote: »

"In fact I have just renewed with them for unlimited broadband only for £8.50 a month which I believe is good."
If you belive £8.50/month is good for unlimited broadband from PN then I'm sorry to say you've been conned.
I'm on a Market 1 (A)exchange and pay £5.99/month for their unlimited broadband and will be haggling for cheaper in a month's time when my 12 months' agreed minimum and LRS expires.
I too am ex MAAF prior to PN takeover.

thanks for letting me know as naively I thought £8.50 was good!!
I shall now tried and contact them.. what is Market 1 exchange?

jem16

froggy27 wrote: »

thanks for letting me know as naively I thought £8.50 was good!!

It probably is for BB only with a company. The other poster was referring to BB with LR where you can get better deals.

I shall now tried and contact them.. what is Market 1 exchange?

Market 1 exchange is where there are no LLU providers - ie all providers use the BT backbone.

froggy27_2

Thanks for your response... yes I am BB only but I have phoned them and queried if they could go lower and they did. i'm on a longer contract but as I have been with them so long and happy, I agreed so now my monthly fee is £5.50 which is pretty good for unlimited BB. :j

alyscaff

Any one thinking of going to this firm , please avoid at all costs,
i went to this site after advised on martins site ,
paid £192.87p upfront on 8th november,
was told would migrate on 11th december from ee,
i still have no internet, have been now told 5th january,
been on the phone 9hs in total up to now to call centres a joke,
been online chat 3 hours ,
no manager , or anyone has ever called back ,
i would not go with these if £5 month,
i am now writing to c.e.o.
Andy barker ,
tho expect nothing ,
martins site should not recommend this company,
they will have had my money 58 days , before i get internet,
wish i had have read reviews first
total nightmare
if i can stop 1 person wasting there money and time ,
avoid , avoid avoid

oldagetraveller

"Andy barker". It's Andy Baker". HTH.:)

He will not be interested.

DavidP24

I used to deal with Plusnet years ago, they did not offer me the best deal ever when I moved, also stung me in the tail with a charge when I left.

Still I am considering this 18m offer

It is wrong to charge people when they leave, right now they are asking me for £49 install and you can bet they charged the previous person for the very same service.

J_B

Been with P/N for about 8 years now and have no reason to leave or complain.

jem16

DavidP24 wrote: »

It is wrong to charge people when they leave, right now they are asking me for £49 install and you can bet they charged the previous person for the very same service.

If you migrate from one BT Openreach supplier to another then there will be no leaving charge assuming you are out of the minimum term.

If you leave to the likes of Virgin then there will be as it's totally separate lines.

DavidP24

Virgin via cable may be and you pay virgin for that

My point is that BT will replace you on a virtual circuit with the next customer and they charge them, so why should I be charged as well. Takes seconds to do the work anyway,

BY should not be able to PUNISH you for leaving their network, is anti competitive

jem16

DavidP24 wrote: »

BY should not be able to PUNISH you for leaving their network, is anti competitive

You've still not explained why you would have been charged for leaving. Properly done migrations from one network to another are not chargeable.