After School Trouble

mgdavid

GetOut wrote: »

Update

I had a meeting with the head today.
He assured me how seriously he took my complaint and he and another senior school person had spoken to the after school club manager.

It looks like she still doesn't really see what she's done wrong since she hasn't apologised personally to me or my son.
But I've seen a change of behaviour for the better so I'm glad I've kicked up a bit of a fuss. She's more approachable and generally more easy going. Not sure how genuine this is or how long it'll last but I've been asked to keep an eye on things and head and another senior member of school will closely manage the person in question.

I guess this is pretty much the response I expected for a first complaint.

I'm sure if there's any more unprovoked attacks there'll be consequences.

Thanks for your help everyone.

sounds like a good result actually - they could have 100% defended and tried to brush you off.