Thomas Cook Bargain Holidays or Error

jonesMUFCforever

Go on then pack your bags turn up at the airport with your passports and travel documents and see how far you get.

meer53

ronniebowman wrote: »

They funds are no longer in my available balance, a debit card transaction wouldn't show up the same day! it usually takes a few days to appear on your statement. But the funds have been processed, i received an email to confirm the payment had been taken and the amount owed is nil.

I think you'll find that the authorisation will disappear from your account. Ta Daahh ! Nothing paid

You can still have your holiday, it will just cost a bit more.

Caz3121

Worth having a read here
https://forums.moneysavingexpert.com/discussion/3277262

you have no rights....you did not seriously think you could get the holiday for £20 did you?

meer53

Caz3121 wrote: »

Worth having a read here
https://forums.moneysavingexpert.com/discussion/3277262

you have no rights....you did not seriously think you could get the holiday for £20 did you?

We've asked that question already, it seems that they did

msallen

ronniebowman wrote: »

but im sure if they were in the same position they would book it and then fight to keep it?

Then you are wrong.

ronniebowman

msallen wrote: »

Then you are wrong.

think you lot are missing the point, of course we know £20 is a ridiculous price, but they allowed and agreed to the purchase. THEY SHOULD HONOUR THAT, so yeah i did think i was getting a holiday for £20, i thought if the price was incorrect it would have alerted me at the checkout.

Okay, so if you were looking for a cheap holiday online and you saw one for £20 you would have booked it ha yeah!

If you bought an item from ebay which was underpriced, would you expect the seller to then chase you for the extra money, even after they allowed the sale to go through.

ronniebowman

meer53 wrote: »

I think you'll find that the authorisation will disappear from your account. Ta Daahh ! Nothing paid

You can still have your holiday, it will just cost a bit more.

Well they've provided me with 21 days to decide what i wana do before they'll REFUND the money so i think i have PAID

trish22_2

I would go for it and challenge Thomas Cook, I look through the hols and seen the same,don't know how Thomas Cooke can get away with this if they revoke it, especially has it has taken your monies.

meer53

ronniebowman wrote: »

Well they've provided me with 21 days to decide what i wana do before they'll REFUND the money so i think i have PAID

An authorisation can stay on your account without debiting. It's just an authorisation, not a debit so you haven't paid yet. They can't refund something that hasn't debited. They can reverse the authorisation. Even if it does debit, they will just refund it.

Whatever happens, you're not going to get a holiday for £20. Their T & C's cover that. You would have ticked to agree to them when you completed your booking.

Voyager2002

ronniebowman wrote: »

yup, moneys definatly gone!!

Check the difference between "definite" and "defiant".

Hint: if I tell some teenagers they have to stay in and do their homework, but they defy me and go out to a disco, I might say that they have "defiantly gone". So did you tell your money to stay and it went off anyway?