MSE Sky Broadband/Marks and Spencer deal - Have I missed something?-

malinkey

Hello:hello: - I'm a newbie here and not sure whether this is the right thread but seeing as it's a MSE offer maybe it is?? (re-direct me if not!) ...signed up to Sky Broadband thru MSE and was promised £192 vouchers for Marks and Spencer - I haven't received them yet -understandably, I'll get them through once my broadband goes live otherwise I could cancel any time and get away with the vouchers! Trouble is, I've not received any confirmation I'll be getting them, and the day we go live is fast approaching... please respond, someone -I'm a bit worried!

malinkey

...hello? :huh:

Former_MSE_Andrea

Hi, welcome to the Forum!

Our Site FAQs should help. If the answers there don't help you'll be taken to a form where you can contact the team

warni

Hi
Wondering the same thing - So sky have told me how to collect mine from Sky but the ones that MSE give us, are they just emailed at some point, would be great to have an answer on this - I have looked on the FAQ page and cant see an answer so perhaps you could answer here? Thanks

Former_MSE_David_P

Hi Guys,

Sorry to hear that you're having issues with the deal. If you still having difficulties please contact skyvoucher@affiliatewindow.com, they have trained people ready to help assist you.

warni

Hi there sorry to be rude but I think you are missing the point! I have got my SKY vouchers - its the ones MSE were meant to email me that are the problem!

malinkey

Good point! The guy I spoke to from Sky mentioned the ones from there, but in the deal it did say £192 ... I know the Sky ones come through when we go live, but there's no confirmation about the other ones. You get one half in the post and one half via email - it'd be nice to know for sure if they're coming

Michael_1408

Hello, Can someone at MSE please clarify what is happening with the deal.
The deal clearly stated "They get £192 of M&S vouchers for doing it. If you'd have spent that at M&S anyway, factor it in, and staggeringly, you're 25p UP". I have contacted SKY and claimed my £100 M and S vouchers from them. How do you get the remaining £92 on line vouchers?:money:

Painauxchocolat

malinkey wrote: »

Hello:hello: - I'm a newbie here and not sure whether this is the right thread but seeing as it's a MSE offer maybe it is?? (re-direct me if not!) ...signed up to Sky Broadband thru MSE and was promised £192 vouchers for Marks and Spencer - I haven't received them yet -understandably, I'll get them through once my broadband goes live otherwise I could cancel any time and get away with the vouchers! Trouble is, I've not received any confirmation I'll be getting them, and the day we go live is fast approaching... please respond, someone -I'm a bit worried!

I'm in the same position - I've just moved to Sky through MSE - all up and running and I've been told I've got the 100 pounds M and S voucher ok but no word of the rest - I asked Sky help and they said go back to MSE for the rest - I can't see where to get the info to claim the remaining 92 pound vouchers - would be great to find out how to do this. Thanks, new first post here

Former_MSE_Wendy

Hi all


Here's the info we had about the offer in the weekly email
http://www.moneysavingexpert.com/tips/10-09-2014/#bband


The key bit is this...


You get £192 of M&S vouchers (£100 by post, £92 emailed). This is sent as TWO DIFFERENT vouchers - both within 90 days of your phone line being activated. A £100 voucher will be sent by post from Sky, plus a £92 voucher emailed from Affiliate Window (the marketing agency that runs Sky's special web promo deal).


As MSE David P said above you can email [EMAIL="skyvoucher@affiliatewindow.com"]skyvoucher@affiliatewindow.com[/EMAIL] if you've a question on the £92 voucher via them.

malinkey

Update... okay, so got my sky up and running and have confirmed with them that my £100 voucher's in the post. Great! But where's that £92 one - surely email's quicker than post??