MSE Sky Broadband/Marks and Spencer deal - Have I missed something?-

Bifter

Still waiting for the cut off date which is 17/18 of December - but not seen mine yet ...........

efoster123

i'm in the same boat, cut off date is the 19th Dec but as yet no vouchers

am assuming MSE will look into any undelivered vouchers?

essexlady_2

Im getting the run around as well ive emailed skyvoucher@affiliatewindow.com who are saying i've had them... (must be invisable) not they saying emails probably blocking (nope) given them other email and asked to resend.... no response... bit of a sham really, now looking into who we can complain to. very annoying as Im on sick leave and this was supposed to be my christmas food money. well at least i got the sky £100 who were very prompt.

hello5

I am beginning to suspect that my £92 voucher has been sent to my old email address. The one I used to apply for the Sky package. I informed Sky of my new email address but didn't think to advise Affiliate Windows!

LC246

Hi

I've been patiently waiting for my £192 of vouchers since my sky broadband was activated on 30 September but as yet haven't received anything.....not even the £100 from Sky that everyone else appears to have received very quickly. I'll email the affiliates email address but would appreciate some assistance with how to follow up on the sky vouchers too please.

Many thanks

Former_MSE_Megan

Bifter wrote: »

I'm still waiting for the £92 from Affiliate Windows vouchers too. I have receive my £100 M&S vouchers, very promptly from Sky by email (not post). I (like many others) have contacted Sky to find out what is going on, the Sky chap kept me on the phone for 40 minutes (!!) went to speak to his manager twice and basically came back saying they know nothing about this extra deal and I have to contact MSE. I joined the forum, found this threat, tried the Affiliate Windows email, but to no avail, waited six days for a reply - no joy. So really glad to hear you have received the £92 vouchers - seems like there is hope yet. One last thing, I explained to the guy at Sky that initially I had been hoping to use both vouchers together (as I expect others wanted to do so too) he said their vouchers are valid for 24 months so - don't worry if you don't receive your vouchers later, your £100 voucher will still be valid.

Hi there Bifter,

Have you received your vouchers yet?

If not, can you pleas email your details, your order and installation dates to voucherhelp@moneysavingexpert.com – someone will be in touch shortly to look into it for you.

Thank you

Former_MSE_Megan

efoster123 wrote: »

i'm in the same boat, cut off date is the 19th Dec but as yet no vouchers

am assuming MSE will look into any undelivered vouchers?

Yep, that's right we're looking into it Have you received your vouchers yet? If not, you can send an email over to voucherhelp@moneysavingexpert.com, make sure to include your details and the date of your installation/what service provider you're with. Someone will get back to you as soon as they can.

Thank you!

Former_MSE_Megan

essexlady wrote: »

Im getting the run around as well ive emailed skyvoucher@affiliatewindow.com who are saying i've had them... (must be invisable) not they saying emails probably blocking (nope) given them other email and asked to resend.... no response... bit of a sham really, now looking into who we can complain to. very annoying as Im on sick leave and this was supposed to be my christmas food money. well at least i got the sky £100 who were very prompt.

Sorry to hear that! Can you pleas email your details (including your service provider and installation date) to voucherhelp@moneysavingexpert.com and someone will be in touch shortly.

Thank you

Former_MSE_Megan

hello5 wrote: »

I am beginning to suspect that my £92 voucher has been sent to my old email address. The one I used to apply for the Sky package. I informed Sky of my new email address but didn't think to advise Affiliate Windows!

Hi there,

Sorry to hear about this, if you haven't received your vouchers yet, can you please email voucherhelp@moneysavingexpert.com and someone will be in touch shortly. Please make sure to include your details, the service provider you're with and your installation date.

Thanks

Former_MSE_Megan

LC246 wrote: »

Hi

I've been patiently waiting for my £192 of vouchers since my sky broadband was activated on 30 September but as yet haven't received anything.....not even the £100 from Sky that everyone else appears to have received very quickly. I'll email the affiliates email address but would appreciate some assistance with how to follow up on the sky vouchers too please.

Many thanks

Hi there,

Welcome to the forum I’m sorry you’re having trouble getting your voucher. Can you please email your Sky account details and your order and installation dates to voucherhelp@moneysavingexpert.com – someone will be in touch shortly to look into it for you.

Thank you!