BT "Price Hike" Letters

Olduserpasswordforgot

Hello All,

Has anyone received their "personal" notification letters of the recent announcement of Price hike.

Mine hasn't arrived yet and its been a nearly month now since the news broke. i have to wait for this letter in order for me to leave penalty free. :mad:

Uxb

Yes:
email received on 09/09/14
sender was "BT at home"

Olduserpasswordforgot

Uxb wrote: »

Yes:
email received on 09/09/14
sender was "BT at home"

I thought they would be sending letters through the post? an email :mad: darn it now i have look through the trash in my email box

geraint83

I still haven't received mine - not by e-mail or letter

Olduserpasswordforgot

geraint83 wrote: »

I still haven't received mine - not by e-mail or letter

Me Neither, just spend the better half of an hour looking through the trashed items in my inbox and its not there

hope it arrives soon

Olduserpasswordforgot

Hello,

I have just received the letter detailing the Price Hike and will use this to Notify them of my intent to terminate my contract penalty free.

Was wondering do i first contact BT and ask for my Mac code and then go to sky or do i go to sky first order and then contact BT to terminate?

also i would like to keep the Number BT have given me is that still possible?

Gordon_Hose

Get your MAC first, you can keep your number.

dadrock

Had mine via email yesterday.

https://forums.moneysavingexpert.com/discussion/5043853

Olduserpasswordforgot

dadrock wrote: »

Had mine via email yesterday.

https://forums.moneysavingexpert.com/discussion/5043853

did you call them and did they try and keep with very good offers?

unless they beat what sky are offering then i will leaving. so it will have to be 12 months free BB, Line rental at 15.40 and then anytime calls £5 so 20.40 or less. other wise i am jumping ship

Gordon_Hose

They won't lower the LR, they didn't with me. The advisor I spoke to said she couldn't lower line rental and the rise to £16.99 would go ahead as planned. Basically all the savings come off the broadband cost.

Gordon_Hose

And on further discussions it turns out BT haven't been billing me for Broadband for almost 9 months.

It's all my fault though, because I should have logged in and looked at my online bills... you know, the ones that say "This bill is for: Line Rental and Calls, Unlimited Broadband, BT Sport"... silly me for not noticing it.

I'd advise anyone who can move away from BT because of the price hike to do so. I'm staying because, either way, I'll have to pay this hefty bill whether I leave or not.