Co-op refused to change the fake £2 they gave me in change.

Legacy_user

Yesterday, I bought a few reduced items and it came to £1.80. I gave the cashier a fiver and got £3.20 in change. The £2 coin was an obvious fake. The holographic bit in the middle just had four curves. Plus when spin the coin, the Queen's neck on the head and year on the tail does not align.

I asked could I change the coin. The cashier refused and the manager was nearby and came over. He said to me I should accept the change given.

I have been to other shops and when given fakes and one instance, a note which was torn and fixed with selectable, the cashier changed the affected money. Though I had to wait for the till to be opened.

So what is the correct procedure for refusing a fake coin? I have never come across a fake £2 coin before, but seen them on the internet.

The coin is worthless.

photome

IMO the coop was breaking the law in handling fake cash and should have replaced it but I am not a lawyer (there are plenty on here who at least think they are).

as for the selataped note there was no need for that to be replaced as it is perfectly acceptable

System

photome wrote: »

as for the selataped note there was no need for that to be replaced as it is perfectly acceptable

I use self scans and other self service machines like train tickets they refuse sellotaped notes.

kitty_kins

I know you can return counterfeit banknotes to the Bank of England, maybe they will accept coins too? Hardly seems worth the bother of sending it back for £2 though.

If it were me, I'd just cut my losses and throw it away; as you say, it is worthless.

As for the way the Co-Operative handled things... I don't know. They should have honoured your request to change the coin if it is so obviously fake. Perhaps a letter of complaint to the head office as the store manager clearly didn't care.

roddydogs

Did you take the change away, then return to complain. Or did you notice right away?

Bantex_2

kitty_kins wrote: »

I know you can return counterfeit banknotes to the Bank of England, maybe they will accept coins too? Hardly seems worth the bother of sending it back for £2 though.

If it were me, I'd just cut my losses and throw it away; as you say, it is worthless.

As for the way the Co-Operative handled things... I don't know. They should have honoured your request to change the coin if it is so obviously fake. Perhaps a letter of complaint to the head office as the store manager clearly didn't care.

The bank will not give you any replacements though.

gik

I have three two pound coins at the moment and on none does the queen's neck align with the date. Are you sure it's a fake?

Paully232000

stick it in a vending machine and see what happens

System

gik wrote: »

I have three two pound coins at the moment and on none does the queen's neck align with the date. Are you sure it's a fake?

If it's one of those ones celebrating like 200 years of Brunel's birth, 150 years of the London Underground etc, the picture will be upright if spin it with the Queen's neck.

Other signs include poor quality stamping, writing on side is faint, not stamped level and uneven. Even worse the writing does not correspond with the tail picture. One example I saw on the internet was a £2 coin with the 400th anniversary of the Gunpowder Plot. The edge should read ' Remember, remember the 5th November' and it had the standard 'standing on the shoulders of giants'

System

Paully232000 wrote: »

stick it in a vending machine and see what happens

Vending machines and self scans reject fake £1 coins. So I think it will be the same.

Bantex_2

Use it next time you go to the coop.