Tesco consider adding the points of discarded receipt as theft

powerful_Rogue

Edwood_Woodwood wrote: »

No I am not, I carefully read the OP's leading post and all subsequent ones and Tesco's clubcard terms to consider the incident before posting.

You, sir, posted your first response within just 18 minutes after the thread was created quoting legislation the OP was guilty of and stating the security guard was correct.

Swift is certainly the word.

And in post #165 you stated -

Im presuming from the way the OP worded the post that he handed over the receipt and asked to claim to the 2 points when the security guard intervened.

I am responding to the facts as presented, not by making any presumptions, unlike you.

Just like you have your view of what is right and wrong in this situation, I have mine which I have already posted and still stand by.

bod1467

Don't worry - he won't reply to you. After all ...

Edwood_Woodwood wrote: »

Now, I'm only going to discuss in future with members who are able to grasp the salient points of this thread-no offence meant.

Since you (and I) don't agree with him then (in his opinion) we don't grasp the salient points.

powerful_Rogue

wubbles wrote: »

The receipt does not say "non transferable".

The points could have been rightly claimed by the finder of the receipt.

Tesco's (well the security guard) were wrong.

The receipt dosent have to say that. The T&C's the OP agreed to when he signed up to the clubcard advise that points cant be transferred.

"Clubcard accounts, cards, key fobs, coupons, points and vouchers cannot be transferred, bought, sold or in any way traded"

powerful_Rogue

Edwood_Woodwood wrote: »

They have clearly breached their own terms and I firmly believe that the police would investigate an unlawful detention of the OP due to the circumstances.

Still making it up to fit your argument.

Its only unlawful if the OP refused to go with the security guard and was then forced. As with most points raised in this thread, you seem to struggle to understand that.

chrissy3634

Tyw7 - I've done what you did ( I'm sure we're not alone)

Edwood_Woodwood

powerful_Rogue wrote: »

Still making it up to fit your argument.

Its only unlawful if the OP refused to go with the security guard and was then forced. As with most points raised in this thread, you seem to struggle to understand that.

Says the man who has tried and convicted the OP all within 18 minutes.

What could you have possibly considered in such a short space of time?

The OP says he was "taken" to a back room. That is all, that is it.

He doesn't say he was asked, he was "taken".

The OP then says he was told his crime was considered the same as "ordinary" shoplifting.

Therefore, it is quite easy to conclude that, as with any shoplifter who gets caught, being "taken" away would mean having no choice in the matter.

And we know that the appropriate action by Tesco's own terms of contract was to simply confiscate his clubcard to cancel it or, better still, simply told he was unable to do it.

Nothing I am making up here. And I have a good grasp of the situation.

Nothing was cut and dried in 18 minutes for me.

Edwood_Woodwood

powerful_Rogue wrote: »

Just like you have your view of what is right and wrong in this situation, I have mine which I have already posted and still stand by.

Yes you have, all within 18 minutes of reading the thread, even less time when you consider the time taken to cut and paste legislation and to type your guilty as charged verdict.

Like anybody else, retail security guards can make mistakes and may not be particularly good at their job.

It astounds me that anyone can think Tesco were not heavy handed in the extreme.

And wrong.

Edwood_Woodwood

chrissy3634 wrote: »

Tyw7 - I've done what you did ( I'm sure we're not alone)

Excellent point raised.

There are almost always inherent failings with things like a clubcard scheme.

What about the company car drivers who use a company payment card to buy fuel yet use their own clubcard for the points?

They are not the purchaser for those points.

Probably happens thousands of times a day.

Or a house full of students where student A pays for their order online with their payment card yet student B uses their clubcard for the points.

Student B was not the purchaser.

And on and on...

According to some on here there is an epidemic of fraudsters and thieves in our midst!

Laughable.

wealdroam

Edwood_Woodwood wrote: »

Therefore, it is quite easy to [STRIKE]conclude[/STRIKE] assume that, as with any shoplifter who gets caught, being "taken" away would mean having no choice in the matter.

I've corrected that for you.

Edwood_Woodwood

powerful_Rogue wrote: »

I still disagree. When I worked in retail many years ago, if we caught shoplifters with low value items, we would ban them from the store instead of calling the police.

Its only unlawful if the OP refused to go with the security guard and was then forced. As with most points raised in this thread, you seem to struggle to understand that.

What a revelation!

You must surely be aware then that the security guard was in "shoplifting apprehending mode," for want of a better expression.

And, contrary to Tesco's own terms in how they deal with "clubcard shoplifters, the guard "took" the OP to a backroom as if he were dealing with an "ordinary shoplifter."

The OP would have had no other option but to do what he was ordered to do as the guard would no doubt have been ready to physically restrain the OP, if he wasn't already, had he refused because no security guard would chance a suspect running off.

That's their job after all.

We know the guard has got it wrong already as the OP was not dealt with in the appropriate contractual manner.

What else did the guard do wrong?