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Unhappy With Postage Charged By Seller & Actual Postage Seller Paid

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Comments

  • payless wrote: »
    As I see it a seller charges more than the actual cost of postage and packing then by default he is a business, and income ( including costs of going to po) needs to be declared


    any business seller will rightfully be declaring every business expense his accountant says is allowable. the rest of the above is just plain carp....
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    Thats my point, I would not of minded paying [STRIKE]£40[/STRIKE] £30 including free postage for the item, its the way he seller has misrepresented his postage cost for the item.

    It does not matter how much the postage actually cost. He would have paid £30 for it with free postage and, if postage had been £4 then he would have paid £26 plus £4 postage. Yet not £18 with £12 postage, just because it cost the seller less??

    So either happy or unhappy. I don't think the buyer knows what he is quite honestly, other than miffed over the actual charge yet happy he got it for £30.

    As the buyer knew what he was buying you would assume that he knew what the postage costs are roughly and would have queried it.

    Good job the buyer I charged £10 for a courier did not know I used a Parcel2Go code to get the parcel delivered for free..... I, for one, am thankful for my licence number as no-one has a clue what my postage costs are and we can avoid all of this carp!!
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 25 July 2014 at 7:35PM
    It does not matter how much the postage actually cost. He would have paid £30 for it with free postage and, if postage had been £4 then he would have paid £26 plus £4 postage. Yet not £18 with £12 postage, just because it cost the seller less??

    So either happy or unhappy. I don't think the buyer knows what he is quite honestly, other than miffed over the actual charge yet happy he got it for £30.

    As the buyer knew what he was buying you would assume that he knew what the postage costs are roughly and would have queried it.

    Good job the buyer I charged £10 for a courier did not know I used a Parcel2Go code to get the parcel delivered for free..... I, for one, am thankful for my licence number as no-one has a clue what my postage costs are and we can avoid all of this carp!!


    Again,

    The OP agreed to pay £12 for postage, for funnily enough, a £12 service. They however did NOT agree to pay, £12 for a £3.90 service.

    They also got a part refund for it, and not sure what feedback they shall leave. So was they really happy paying that? NO

    And free postage is completely different. The buyer knows where the money is going. That's fair enough. The buyer is making that choice. However, if your going to charge postage, your NOT agreeing for the seller to pocket the money. It's for postage and packing ONLY, not to line the sellers pockets and pay there fees etc. Which is against eBay rules. So that's irrelevant.

    http://pages.ebay.co.uk/help/policies/selling-practices.html#postage
    Always open a case if your unhappy with a transaction :money:
  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    any business seller will rightfully be declaring every business expense his accountant says is allowable. the rest of the above is just plain carp....

    You misunderstand, what I am saying is that if this seller is not declaring eBay income ( ie selling own goods) then overcharging pp will mean he falls clearly in " for profit activity"
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    Sellers CAN charge whatever they like however (apparently) it is against 'the rules' - also against 'the rules' is putting your own website in the listing and charging less on your own website for the same goods however, many sellers do this including myself a I have a Facebook page and offer the items much cheaper on there. Also against 'the rules' is selling sex toys and used bras and knickers. Good luck policing eBay if you think everyone lives by 'the rules'.

    Oh, also against 'the rules' is adding anything on for 'fees' so they think that every seller should be out of pocket by the 10% they charge for postage. Now they charge a fee on postage costs, buyers quite rightly will charge whatever they want. You know seller actually only saw £10.80 of that postage money anyway.

    The buyer should report the excessive charge before the listing ends if they think it is excessive and the listing *may* get pulled.

    I feel someone has anger issues though, LOL, getting THIS angry on behalf of someone else they do not know who willingly paid £12 for postage. Yikes. What are you like IRL??
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    Sellers CAN charge whatever they like however (apparently) it is against 'the rules' - also against 'the rules' is putting your own website in the listing and charging less on your own website for the same goods however, many sellers do this including myself a I have a Facebook page and offer the items much cheaper on there. Also against 'the rules' is selling sex toys and used bras and knickers. Good luck policing eBay if you think everyone lives by 'the rules'.

    Oh, also against 'the rules' is adding anything on for 'fees' so they think that every seller should be out of pocket by the 10% they charge for postage. Now they charge a fee on postage costs, buyers quite rightly will charge whatever they want. You know seller actually only saw £10.80 of that postage money anyway.

    The buyer should report the excessive charge before the listing ends if they think it is excessive and the listing *may* get pulled.

    I feel someone has anger issues though, LOL, getting THIS angry on behalf of someone else they do not know who willingly paid £12 for postage. Yikes. What are you like IRL??


    They CANNOT charge what they like.

    Just because you break the rules and encourage others to, not my fault is it? :cool:
    Always open a case if your unhappy with a transaction :money:
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    ToThePoint wrote: »
    Again,

    The OP agreed to pay £12 for postage, for funnily enough, a £12 service. They however did NOT agree to pay, £12 for a £3.90 service.

    They also got a part refund for it, and not sure what feedback they shall leave. So was they really happy paying that? NO

    And free postage is completely different. The buyer knows where the money is going. That's fair enough. The buyer is making that choice. However, if your going to charge postage, your NOT agreeing for the seller to pocket the money. It's for postage and packing ONLY, not to line the sellers pockets and pay there fees etc. Which is against eBay rules. So that's irrelevant.

    http://pages.ebay.co.uk/help/policies/selling-practices.html#postage


    With all that underlining and bold stuff I feel like you are :mad::mad::mad::mad::mad: Chill out, it's no actually anything to do with you to be fair, why you need to be this angry is anyone's guess.

    PS. The buyer only saw £10.80 of that money as eBay took 10%. It is only right and fair that buyers reclaim the cost of eBay ridiculous postages charges on their postage charges. So while quoting the cost of the 'stamp price' over and over you need to say £5.10 as this is how much 'postage' cost the buyer after fees and buying the stamp.
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    With all that underlining and bold stuff I feel like you are :mad::mad::mad::mad::mad: Chill out, it's no actually anything to do with you to be fair, why you need to be this angry is anyone's guess.

    PS. The buyer only saw £10.80 of that money as eBay took 10%. It is only right and fair that buyers reclaim the cost of eBay ridiculous postages charges on their postage charges. So while quoting the cost of the 'stamp price' over and over you need to say £5.10 as this is how much 'postage' cost the buyer after fees and buying the stamp.

    And what is wrong with that? Did I break the rules by underlining :rotfl:

    Just because you break eBay rules is not my problem. Not very moneysaving though is it? Oh lets rip the buyers off :cool:
    Always open a case if your unhappy with a transaction :money:
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    ToThePoint wrote: »
    They CANNOT charge what they like.

    Just because you break the rules and encourage others to, not my fault is it? :cool:

    Actually, yes they can charge whatever they like.

    Unless a stamp price is visible you have no idea what couriers/postal services cost.

    Yes I sell on Facebook, it's another outlet to sell and with no fees to pay I can give my clients a better deal. This is the real world. Get used to it.
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 25 July 2014 at 7:50PM
    Actually, yes they can charge whatever they like.

    Unless a stamp price is visible you have no idea what couriers/postal services cost.

    Yes I sell on Facebook, it's another outlet to sell and with no fees to pay I can give my clients a better deal. This is the real world. Get used to it.


    Well then why does it say this?

    It's against our rules to provide unclear or misleading delivery information or to charge unreasonable fees for postage and related services.


    http://pages.ebay.co.uk/help/policie...s.html#postage

    You cannot charge what you like. Encouraging other sellers to break the rules, and rip off buyers is morally wrong.
    Always open a case if your unhappy with a transaction :money:
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