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Disabled bay with badge fine, and lied to.

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Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    If the disabled bay was "right outside their entrance" then it was Premier Inn's disabled parking space! For them to say otherwise is a big, fat lie.
  • 2spicy
    2spicy Posts: 338 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    Just a quickie .. what Premier in was it ? can we not have a look via google earth to see what parking bays are available ? or via their website ?
    LBM - Oct - 08 DMP Started - Feb -09
    Total Debt - £77,688 .00
    DMP Support Member - 259

  • maddoglady
    maddoglady Posts: 74 Forumite
    Hi again, it is Euro Car Parks, Prem Inn have apparently "escalated my complaint " I have a ref number, and the area manager will be in touch within 48 hrs, and the trip advisor review is already up there!
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Good, and be reassured that Euro is one of the softest of these companies, you will NOT get a court case brought against you by Euro.
    Je suis Charlie.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    maddoglady wrote: »
    Hi again, it is Euro Car Parks, Prem Inn have apparently "escalated my complaint " I have a ref number, and the area manager will be in touch within 48 hrs, and the trip advisor review is already up there!

    excellent info and good to see it being dealt with

    come back for further help if its needed, but hopefully the hotel will ensure the charge is cancelled
  • maddoglady
    maddoglady Posts: 74 Forumite
    Redx wrote: »
    excellent info and good to see it being dealt with

    come back for further help if its needed, but hopefully the hotel will ensure the charge is cancelled

    Well lets see if they get back in touch in the next (now) 42 hours....
  • maddoglady
    maddoglady Posts: 74 Forumite
    And the area manager has told me he has spoken to the staff who, surprise surprise, insist I was told at the time of arrival I couldn't park there and, surprise surprise, in this game of "he said, she said" he believes them and won't pay the fine, and nothing further to say on the matter....NOW WHAT?
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 June 2014 at 7:02PM
    You go back and read the Newbies Sticky, carefully, wait for the NTK, then take it to a POPLA appeal based on the points mentioned in the thread and on the Equality Act.

    Its a straightforward enough procedure which you just need to work through and keep level-headed about it. Start by stopping calling it a fine!

    Mind you, if they are claiming its a Magnet car park, then a fairly robust complaint to Magnet themselves, based on the Equality Act and mentioning their refusal might set the cat amongst the pigeons but TBH, this is a dead-cert at POPLA, so you might just be best to hold-out for that. :)
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    maddoglady wrote: »
    And the area manager has told me he has spoken to the staff who, surprise surprise, insist I was told at the time of arrival I couldn't park there and, surprise surprise, in this game of "he said, she said" he believes them and won't pay the fine, and nothing further to say on the matter....NOW WHAT?

    read and follow post #12
  • prosnap
    prosnap Posts: 399 Forumite
    Part of the Furniture Combo Breaker
    Most importantly ..... Stop calling it a fine!

    It's not a fine ..... It is an invoice.
    The word "gullible" isn't in the dictionary
    Tickets: 19 [cancelled: 18, paid: 0, pending: 1]
    PPC Appeals: 8 [accepted: 2, rejected: 5, pending: 1]
    POPLA: 4 [accepted: 4, rejected: 0, pending: 0]
This discussion has been closed.
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