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What are my rights if I want to return car to dealer?

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Comments

  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    No, any thread which yet another customer ripped off by a used car dealer, you come along and troll with your usual advice. Which is always 'leave it, if they fix it, they're dong you a favour' As a used car troll, you're a master! But enough, the op can see you're trolling yet again today, so you carry on if you want to.
  • motorguy
    motorguy Posts: 22,615 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 June 2014 at 10:29AM
    nobbysn*ts wrote: »
    No, any thread which yet another customer ripped off by a used car dealer, you come along and troll with your usual advice. Which is always 'leave it, if they fix it, they're dong you a favour' As a used car troll, you're a master! But enough, the op can see you're trolling yet again today, so you carry on if you want to.

    My viewpoint was as per everyone elses except yours - the dealer must fix it, refund or replace, but you need to get the car to him.

    Yours was "demand a refund".

    Also i dont know where you are getting this that i purposely support the motor trader on every thread by default. You clearly dont read my posts then ;)
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    So did we find this law then..?
  • motorguy
    motorguy Posts: 22,615 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So did we find this law then..?

    :rotfl:

    No. Still waiting...
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    I had a guy with a broken road spring on his 2005 Vectra a few years ago.. Came back demanding a refund saying his car was a death trap.. Which I was concerned at.

    Turned out he'd been to kwikfit for a puncture a month after he bought it from me and they spotted the spring.. then said it needs discs, pads, shockers, tyres and back box..

    So I replaced two springs (my view is that if one has snapped, the other will be close behind) and offered to put a new MOT on at a council MOT centre in his home town.

    Result: Passed.
  • motorguy
    motorguy Posts: 22,615 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 June 2014 at 12:59PM
    I had a guy with a broken road spring on his 2005 Vectra a few years ago.. Came back demanding a refund saying his car was a death trap.. Which I was concerned at.

    Turned out he'd been to kwikfit for a puncture a month after he bought it from me and they spotted the spring.. then said it needs discs, pads, shockers, tyres and back box..

    So I replaced two springs (my view is that if one has snapped, the other will be close behind) and offered to put a new MOT on at a council MOT centre in his home town.

    Result: Passed.

    Sadly more and more typical these days and one of the reasons why i got out.

    Still, good that you (as i would have done) went the extra mile to ensure the customer went away satisfied.
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    Cool story. Cue more back slapping from other dealers.
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    Wouldnt normally offer a free MOT several months down the road, but this spaz of a customer was doing my head in with "death trap" comments and muttering CAB/TS - but I always say to customers "when you go to CAB or TS, please invite them to contact us.."

    A guy with a 307 1.6HDi once went 8000 miles over his service, but then moaned like hell when his turbo failed.

    He had it towed to our garage, so I moved it onto the double yellow lines outside and reported it as abandoned.
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    Wouldnt normally offer a free MOT several months down the road, but this spaz of a customer was doing my head in with "death trap" comments and muttering CAB/TS - but I always say to customers "when you go to CAB or TS, please invite them to contact us.."

    A guy with a 307 1.6HDi once went 8000 miles over his service, but then moaned like hell when his turbo failed.

    He had it towed to our garage, so I moved it onto the double yellow lines outside and reported it as abandoned.

    That story I do believe. Customers are a"spaz" and you"ll dump the knackered car you sold them onto double yellow lines. I've no doubt motorguy will be slapping you on the back again shortly!
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    nobbysn*ts wrote: »
    Cool story. Cue more back slapping from other dealers.

    Wow, you really are a knob aren't you?
    Grow up.

    And no, I'm not a car dealer :D
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