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What are my rights if I want to return car to dealer?

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  • philgr
    philgr Posts: 71 Forumite
    How is an intercooler a major failure? I would expect two hose clips and maybe having to remove the undertray, so I'd guess a couple of hours labour. Op, I'd say motorguy is very much on the money here. I know it's frustrating but I'm afraid it's a risk with a used car and the fact that you're so far away makes it harder to rectify satisfactorily for you. Good luck.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nobbysn*ts wrote: »
    I don't really mind what the op does. CAB, trading standards, they'll do something, they'll do nothing, they might agree with the op, or agree with you, who knows. It's the cost of a phone call. You seem desperate they don't make the call. The op can read this thread, and decide themselves. I don't feel the need to convince them one way or another. You obviously do feel the need.

    I'm not feeling the need to convince the O/P of my viewpoint, i'm feeling the need to correct the mis-information you are giving.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nobbysn*ts wrote: »
    I don't really mind what the op does. CAB, trading standards, they'll do something, they'll do nothing, they might agree with the op, or agree with you, who knows. It's the cost of a phone call. You seem desperate they don't make the call. The op can read this thread, and decide themselves. I don't feel the need to convince them one way or another. You obviously do feel the need.

    Gone quiet?

    Did your mum make you go to bed @ 10:00 there?

    "But mum, theres somebody WRONG on the internet"

    :rotfl:
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    I'll leave the multiple posting to you, you seem to feel you have to convince someone you've been right once in your life.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nobbysn*ts wrote: »
    I'll leave the multiple posting to you, you seem to feel you have to convince someone you've been right once in your life.

    I suspect you're the kind of person who cant admit when you're wrong anyway.

    As long as the O/P has got objective advice, i'm happy.
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    motorguy wrote: »
    I...........As long as the O/P has got objective advice, i'm happy.

    Works for me, CAB, trading standards, glad you agree at last.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nobbysn*ts wrote: »
    Works for me, CAB, trading standards, glad you agree at last.

    Thats a change of stance?

    You were saying they had the right to a full refund?

    Have you returned to the real world after 2 hours of trawling the internet hoping to find ANY evidence to back that up?

    My view is as per my first post, and as per everyone elses view, and has remained the same.

    Your view has changed totally?

    And if your "view" is "phone TS and CAB", whats the point in this forum if you dont trust people to give objective responses?

    Surely every first response to every query should be "phone TS and CAB"?

    Are you saying the O/P was wrong to ask for our opinions?
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    motorguy wrote: »
    Thats a change of stance?

    You were saying they had the right to a full refund?

    Have you returned to the real world after 2 hours of trawling the internet hoping to find ANY evidence to back that up?

    My view is as per my first post, and as per everyone elses view, and has remained the same.

    Your view has changed totally?

    And if your "view" is "phone TS and CAB", whats the point in this forum if you dont trust people to give objective responses?

    Surely every first response to every query should be "phone TS and CAB"?

    Are you saying the O/P was wrong to ask for our opinions?

    You had an opinion. 'Trust me, I'm a used car salesman' My opinion was think about that. Carefully.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    nobbysn*ts wrote: »
    So do certain other traders, on a 1 day old car. Still, solidarity eh?

    It's already been said - but it's a crucial point which many members seem to neglect in many similar posts...

    If I bought a 7yr old car last week then it's not 7 days old it is 7yrs7 days old.
    If I buy a car with 87k miles and the clutch starts slipping a thousand miles later the clutch hasn't done 1k miles it's done 88k miles.

    And that as well as its service history are crucial when determining if something is faulty or just worn.
    In the clutch example if it was advertised to be showing a new clutch was fitted at 80k then a remedy could potentially be sought and car potentially rejected depending on how long you had the car.
    If the cars on the original clutch then most would agree it's lasted a reasonable time and just worn out as components on cars do
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nobbysn*ts wrote: »
    You had an opinion. 'Trust me, I'm a used car salesman' My opinion was think about that. Carefully.

    That is genuinely laugh out loud funny. I've had you totally wrong - i thought you were just some naive person with no real world experience and a militant viewpoint on everything. Turns out you're just a common or garden troll.

    My first response was not "trust me i'm a used car salesman" it was
    motorguy wrote: »

    Your rights are that the dealer obliged to inspect the car and, given you just had it a day, repair, refund or replace

    So totally behind the O/P in that the garage has to sort this out, but they really need to let the dealer have a look at the car to invoke those rights.

    Your first post wasnt "Think about it, carefully" it was "demand a full refund".
    nobbysn*ts wrote: »
    After one day the customer has absolutely no obligation to accept a repair, the customer can decide that the car will be rejected.

    You were then asked to provide ANY information to back that up but instead of defending your viewpoint, you decided to launch personal attacks.

    Should you now just shuffle off under your bridge?
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