WARNING - Avoid Shell

Emz11

i am disgusted by the treatment me and my mother received at a shell petrol station today and i will now be boycotting them and told them i would be posting on this forum and i suggest you do the same.

my mum filled up her car at a shell petrol station and then we both went inside to pay for the petrol. when inside we told them the pump number and tried to pay using a debit card. the cashier said "sorry we are not able to take credit card payments at the moment because the systems are broken". i explained we were using a DEBIT card not a credit card but he got huffy and said they werent able to take any card at all and that there were notices on all the pumps. i told him there were not notices on the pumps so went out to check we hadn't missed something.

all that was on the pump was a printed sheet of a4 paper saying "sorry, cash payments only" hardly enough of a warning that they dont take cards. also how does a big company like shell simply not be able to take cards, makes no sense! i teld him the sign was not adequate and that they should be warning people before they fill up but he tried to argue saying there was a sign up again. he told us we could use the cash machine on the forecort to withdraw cash and pay that way so we did in the end but were not happy.

i will be boycotting there petrol stations from now on and so will my 62 year old mother. :mad::mad::mad::mad::mad::mad::mad:

rustyboy21

I would take it that a piece of paper the size of an A4 sheet, stating ''CASH ONLY'' would suffice to the average person.

Don't see what the fuss is all about, if something was broken,either close or keep open with advance warning of what is up. This, they have done.

Johnnytwostep

So you are boycotting shell because
you didn't read a sign,
cashier gave you an alternative way to pay given you were paying with a debit card anyway and obviously had cash available in account.

I am sure shell shareholders are quaking in their Gucci's.

Markb06

This has to be a wind up or posted by the stupidest person ever.

MothballsWallet

There's a small independent restaurant in Coventry that's had a sign in its window saying "Sorry our card machine is out of order" for over a year now.

It does make you wonder if their card machine is broken, why not get it fixed or replaced? Or do they want to switch to cash payments only? In which case, why not just say so?

Mapleleaf

Didn't read sign posted;

Can't equate cash only = no cards;

Doesn't know that credit and debit card transactions get processed over the same system;

Blames everone but themself for the failure.


Conclusion = Zero Sympathy

POPPYOSCAR

You should have left your name and address and offered to pay when the machines are working again.

Big_Tree

I spend about £150 a month on petrol and because of this thread I will only buy my petrol from Shell from now on. on top of that I think I will switch to the more expensive V-Power option.

By starting this thread you have actually made Shell more money.......

Abbafan1972

There are quite often ATM's at petrol stations. Couldn't you have got the money out and paid by cash?

A printed sheet saying "sorry, cash payments only" is sufficient enough for the average person.

Surely you would have noticed this before you began filling up and you could have gone somewhere else?

Epic fail.......;)

RosiPossum

I could see the complaint if people filled up then the first sign was in the shop, but it was on the pump!! Must be a wind up thread...certainly nothing in there to warrant a boycott

4743hudsonj

People sign up to forums for this? :think: