PCN PArking Services / Roxburghe appeal

big_boss

Coupon-mad wrote: »

I am concerned you are showing yourself to be the driver which isn't what we advise at all. You've said stuff like:

''The purpose of my letter is to ask you to cancel the following PCNs (please note I have a valid staff parking permit no: ): '' ''There were no clear signs to indicate I wasn't allowed to park there. The entrance to the car park prohibited parking for visitors only, and I ensured I was not parked on the 4 bays''

Well, I work in the hospital, and it's a hospital car park. I have a valid permit to park there. I have already appealed to them, so they know I'm the driver.

Stroma

Coupon-mad wrote: »

I am concerned you are showing yourself to be the driver which isn't what we advise at all. You've said stuff like:

''The purpose of my letter is to ask you to cancel the following PCNs (please note I have a valid staff parking permit no: ): '' ''There were no clear signs to indicate I wasn't allowed to park there. The entrance to the car park prohibited parking for visitors only, and I ensured I was not parked on the 4 bays''

An appeal has already been sent in though, so too late to change from I and all that

big_boss

I've posted the appeal to York Hospital, PCN as well as BPA. Let's see what they say.

big_boss

Just received an email from BPA:

On Tuesday, 8 April 2014, 15:22, AOS <aos@britishparking.co.uk> wrote:
Dear XXXX

Thank you for your e-mail.

If you forward a copy of your parking charge notice we can then determine whether the operator is a member of ours

Kind regards

AOS Investigation Team

I've scanned the PCNs and emailed them.

big_boss

Received another response today:

Dear XXXX

Thank you for your e-mail.

Roxburghe are acting on behalf of their client York Teaching Hospital.

The Hospital are only members of the British Parking Association and not the Approved Operators Scheme (AOS) and therefore do not adhere to our Code of Practice and cannot offer POPLA the independent appeals service.

As you have appealed your parking charge notice with the operator and had it rejected there is no other appeal service available.

The BPA is a membership association and not a regulatory body and we do not have the authority to instruct the parking operator to cancel parking charge notices.

Roxburghe are the Debt Recovery Agency that the hospital are using to recover outstanding parking charge notices therefore this is the reason why you are now receiving letters from them requesting payment.

We do suggest that you take this issue up with the hospital directly and explain your circumstances.


Kind regards

AOS Investigation Team

Any suggestions?

Coupon-mad

Just ignore the junk mail like everyone does. Search the forum for 'Roxburghe', they are not worthy of any response. Read other threads.

But keep on at the Hospital and PALS to cancel the annoying drivel.

big_boss

Thanks, so Roxburghe don't usually go further than sending letters, right?

Redx

big_boss wrote: »

Thanks, so Roxburghe don't usually go further than sending letters, right?

it seems you have missed the point here, so lets spell it out in simple terms

the debt collectors cannot take you to court ! - period

the creditor may try to do so, ie:- your PPC which is actually PCN Parking Services

but actually only the landowner or his legally appointed agent can take you to court - the one who has locus standii - legal standing

so are roxburghe any of the above ? I think not

Redx

I think a complaint to the dvla is also worth doing with all this correspondence, because they are getting your dvla details but nobody is offering ADR via POPLA , so in my opinion your rights are being infringed

this is one of the reasons we always mention never revealing the driver on the day, I appreciate they may know this from the trust having it on file though

seems a strange one to me , so best bet is to get the trust to cancel them, or to make their life hell with FOI and other pressure points etc , the reason booting of PE was caused due to too much hassle for the trust when it came down to issues like these

some trusts are even booting out the PPC if they have one, although in this case there doesnt appear to be a BPA AOS ppc in operation, but as you seem to have appealed within 28 days then your appeal should be dealt with

otherwise it could be a wait and see for an LBC or court papers , then deal with it

big_boss

I'm going to write to my Trust with FOI request. Anything else you want me to ask?