Internet - What Am I Doing Wrong

bod1467

Try spoofing the website link.

If it includes querystring variables (the url includes ?) then add &1=1 to the end. If it does not include ? then add ?1=1 to the end. Press Enter.

This forces the browser to think it's a different link, and might also fool any cache that Virgin may have made.

Terrysdelight

bod1467 wrote: »

Try spoofing the website link.

If it includes querystring variables (the url includes ?) then add &1=1 to the end. If it does not include ? then add ?1=1 to the end. Press Enter.

This forces the browser to think it's a different link, and might also fool any cache that Virgin may have made.

Do you mean copy and past the website address info into another tab and adding the numbers?

Terrysdelight

I'm giving up on this now. I can go to the hole in the wall until I have more time to try and sort.

Thank you everyone for all the suggestions.

bod1467

Terrysdelight wrote: »

Do you mean copy and past the website address info into another tab and adding the numbers?

Or even just edit the current link in the browser.

RumRat

Terrysdelight wrote: »

OK - how do I do the system restore?

I won't lose my pictures will I?

You won't lose any pictures, documents or personal files.
Click Here for a how to.
Remember it can be reversed if it doesn't sort anything.;)

Terrysdelight

bod1467 wrote: »

Or even just edit the current link in the browser.

Tried that and it hasn't worked either, but I think I have found out what the problem is :-


https://productforums.google.com/forum/#!topic/chrome/28zzpCw2w_c


Same error code!

esuhl

From the link, it looks like the problem could be due to a network device/program intercepting SSL requests. Several anti-viruses intercept web traffic and analyse it before allowing it to be opened -- maybe you have something doing that...?

It might be worth checking your antivirus for any kind of "web guard" (or similarly named) option and turning it off (temporarily, at least) to see if that fixes it.

Alternatively (if you're sure your PC is clean), you could disable the antivirus temporarily to see if the website works.

securityguy

That the expiration date on the certificate is just past the current time is scary: the obvious conclusion would be that something's serving you fake certificates.

Use your browser to look at the certificate in detail. It should be signed by Verisign and expire on May 28 2014. It not, then something is seriously wrong. Also check the fingerprint on the certificate if you can (see correct values below).

securityguy

esuhl wrote: »

From the link, it looks like the problem could be due to a network device/program intercepting SSL requests. Several anti-viruses intercept web traffic and analyse it before allowing it to be opened -- maybe you have something doing that...?´

Jesus. And does it by presenting a fake certificate with a fake CA installed in the browser root store? That would explain the OP's symptoms, by the way: the AV is producing fake certificates to do this, but CC Cleaner deleted the extra root certificate.

OP, if that's right, then re-installing your AV will probably fix it.

However, speaking as a security researcher, I wouldn't touch a product that did that with a barge pole. You're removing vast swathes of the security that certificates provide.

Terrysdelight

Thanks, I appreciate the advice.

This is just way past me - I'm just not going to use the internet banking for the time being. I don't have the time to keep trying fixes at the moment :-(