Vectone mobile any good?

grumbler

Ypaymore wrote: »

They use EE as does Virgin Mobile.

LycaMobile use EE too (and O2?), but the calls to Lyca numbers aren't included in T-mobile allowances. I am not sure about other networks.

It's all about the numbers, not about the background network used.

Buzby

Ask Virgin Mobile. Their Price List will show the codes and charge bands that apply. This is important, as knowing the network you call is irrelevant, calls charged are based on the price band.

Even if the number has been ported, it makes no difference as to what the cost to you will be - the number you dial is what the charges are based on, and whether it forms the basis of your inclusive call bundle.

Mishomeister

Buzby wrote: »

Ask Virgin Mobile. Their Price List will show the codes and charge bands that apply. This is important, as knowing the network you call is irrelevant, calls charged are based on the price band.

Even if the number has been ported, it makes no difference as to what the cost to you will be - the number you dial is what the charges are based on, and whether it forms the basis of your inclusive call bundle.

Thanks for suggestion. Could you however explain a bit more as what wording should I use when I ask Virgin in order to get an answer I need. Thanks.

Ypaymore

Vectone use the T-Mobile Numbering Range eg 07574 which are normally included in Virgin Inclusive Minutes.

I do know that Virgin normally charge for 0760,0762,0764,0766,0767,0768 calls.

grumbler

Mishomeister wrote: »

...what wording should I use when I ask Virgin in order to get an answer I need.

Ask them to confirm that there are no excluded numbers besides those listed in their Pay Monthly call charges

Buzby

You have no need to formulate any questions. It is a requirement that in order to operate their network they must publish a comprehensive list of charges and make it available on request.

Simply go to their website (any network) and search for 'Price List'. Every single code (or the exclusions) are stipulated there.

myxbox

Hi

does anyone use this company, if so are they any good?

they seem to offer so very good value packages
http://www.vectonemobile.co.uk/paymonthly/Pay_monthly.aspx

grumbler

Search the board (advanced search, titles only) for 'vectone'.
You'll find mostly negative feedback.

myxbox

thank you

tibs

I recently used a vectone sim card to call mobile and landline numbers abroad. On their website was advertised that both calls would only cost me 1p per minute. Before topping up I checked again with the customer team that the tariffs are correct,they confirmed, so I topped up. And than vectone showed what they really are...a RIP OFF!!!!!!
Every time I was charged differently.
When I called customer team they told me that they can change the tariffs anytime. And of course the tariffs were changed weekly every time going up never down.
From 1p per minute I ended up paying 10p per minute to a landline number which normally cost 1p per minute with O2.
Hopefully this will help you taking the right decision before buying a sim card and topping it up.
I hope they will go bankrupt.