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Have OVIVO gone bust?

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  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Are there any good alternatives, I use it as a second phone I do have a contract elsewhere.

    The Three 3-2-1 plan.
    ====
  • lgb2100
    lgb2100 Posts: 148 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Having seeing Martin Lewis promote this company during his daybreak slot a week or so back, I purchased a sim, and received it a few days later.

    I also just had my old mobile ported over yesterday, but five days later find that they are closing.

    Do we get a refund of the credit that is sitting there on our accounts ? Doubt it !

    £20 for five days service is expensive.

    their support email address is closed, as is calls to 263 from mobile.

    Martin Lewis - what do yo suggest ?
  • Li0nhead
    Li0nhead Posts: 16,922 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Yep, my dads has gone. Strange though, he can still receive calls though.
    Hi there! We’ve had to remove your signature. It was so good we removed it because we cannot think of one so good as you had and need to protect others from seeing such a great signature.
  • lgb2100
    lgb2100 Posts: 148 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Fromply wrote: »
    Their website states they're ceasing operations - as of this evening (my phones already not working)

    Also their facebook page, twitter page, email address and 263 !
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If we think we're upset, imagine how the crowd-sourced investors must be feeling.
  • Earthworm
    Earthworm Posts: 529 Forumite
    I think they, or Vodafone make money off incoming calls/texts so that doesn't surprise me.
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 19 March 2014 at 9:05PM
    Li0nhead wrote: »
    Yep, my dads has gone. Strange though, he can still receive calls though.

    This will (probably) last until the next new attempt to register on the network.

    So you might avoid turning the phone off just for curiosity to see how long it lasts, but a moment with no coverage might kill it.

    Or maybe Vodafone will keep them connected for a while, but it seems a bit unlikely
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Buzby wrote: »
    I never liked ANY MVNO and this particular business model was clearly unsustainable. But it gets worse - want a PAC code? Certainly, provide us with your Date of Birth! It beggars belief.

    They asked for DoB at sign-up so not sure what the issue is?
  • jhp
    jhp Posts: 2,342 Forumite
    riza wrote: »
    where is the form to request pac code?


    Here: https://www.ovivomobile.com ;)
  • corbyboy
    corbyboy Posts: 1,169 Forumite
    Part of the Furniture
    Ovivo were always going to go bust, there's no surprise there.

    The issue is the way it has been handled. Accepting orders right up until they go under is shameful. Their phones are dead, Twitter and Facebook accounts shut down, emails bouncing back. And then they just shut down. No notice at all. Absolutely scandalous.
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