ERUDIO student loans help

fermi

erudioed wrote: »

in fact, to me, now, it reads like that will be the case whether one defaults or not, just through having our loan info given to CRAs.

Yes, if you share a financial link with someone it could be taken into account on some credit applications etc made by them. As said, just the way it works with those links on credit reports.

Erudio are obviously keen to emphasise worst case scenario's, but it is in the nature of debt collectors to scaremonger as much as they can while remaining 1mm this side of truth and law.

erudioed

I thought i was going crazy, even reading it now because you have proven time and again as sharp as a knife and a source of knowledgeable sanity on these things!!!
Everything they do has the can/may provision. The Erudio site is full of them in the FAQs, including the one on whether they will actually pass pre-1998 loan details to CRAs. It will be interesting to hear of the first ones if they do. My complaint response on this issue was less than clear whether they would. And when it comes down to using plain English with clearly defined actions, this bunch must spend rather a lot of time wording there written responses because it cant be coincidence they are giving themselves as much leeway as possible. Usually, the may/can appears on something that could be easily read as a negative if they did do it, which again underlines the threatening/combative nature of their approach. Which is why we cant give up complaining about this whole thing, even after being deferred because maybe there will be less attention next year than this first year, and they will keep continuing like this for future years. At least we will all be getting the stuff around the same time though next year.

fermi

layanna_jade wrote: »

Thanks very much for that. That information is very helpful but doesn't seem to be listed anywhere

Do you have a link to where this is stated please?

Read some examples on the mumsnet thread where people have had that situation confirmed by SLC.

I've seen that conformation but can't post it I'm afraid as I don't have permission. It's appears reliable.

Only way to be sure is to badger SLC until you get to someone senior who can confirm it.

fermi

Debt collections are good with wording like that. Part of their skillset.

erudioed

Just digesting things further, surely then, if our loans cannot affect another person according to BIS, but having our info reported to CRAs will do just that, is it not logical that reporting our info to CRAs breaks that fundamental rule. After all, CRAs came about after our loans and this may be a subsequent consequence of how CRAs have been used after that time. But, would not the loan not affecting others supersede this subsequent development of CRAS.

fermi

erudioed wrote: »

Just digesting things further, surely then, if our loans cannot affect another person according to BIS,

Have you got that statement to hand? Not something I immediate recall either.

Sorry to nitpick, but there has been so much unfounded speculation and fog on what has and has not been said, that it can get a bit lost.

erudioed

I PM'd you.

GirlGeek

Hope I haven't missed this posted any where else.

Angry to see that Erudio have taken another payment from me the day after repaying the last wrongly taken one!! I've had no more communication from them about anything. Is this something I should expect every month now? Can I stop their direct debit just by removing it from my bank account (probably not)?

Wish I hadn't looked on a bank holiday when I can't do anything.

Edit: Called my bank and got a refund under the direct debit guarantee, they will investigate in the next five days. As I'm in deferment until 2015 they've definitely stolen some of my money. Keeping my DD so they can't say I've not done something I should have and will call the bank every time they take money wrongly. Hopefully if everyone who has money taken wrongly gets their repayment via their bank, the banks will see something is wrong on a large scale and we might get some help.

erudioed

That is terrible girlgeek. Im glad you have got the cash back. You should lodge an official complaint with the Capita call centre and ask for compensation. Insist they lodge the complaint on the phone and not the new form they seem to be trying to send out. If they dont compensate you, take the compliant to the Ombudsman. We have got to stop them doing this!

leigash

Been lurking on this thread for ages, just after a bit of advice please. My wife had one of these loans. She is well under the deferment limit and did not use the forms from Erudio, instead using the template kindly put together on here. Got a letter back last week from Erudio stating that she had to sign the form.

Now, this is where my wife's case is a bit different to what I have seen on the forum. She never had a direct debit set up with SLC so Erudio do not have a direct debit set up with her or any of her bank details.

So, do we now just tell them to jog on or bury our head in the sand? Not sure what to do now rather than writing a letter asking them to defer as she has met all the criteria.