ERUDIO student loans help

Pluthero

Lungboy wrote: »

My wage has now dropped back below the deferment level. I'm intending to use the same level of proof as I would send the SLC, so will I need to wait until I have 3 qualifying payslips, or is my next slip ok if I aim to defer the month after as my next slip should be the qualifying month right?

I believe ONE months is sufficent. The month before deferment. I think SLC wanted 3 months as it proves you earn a consistant amount/will not earn over the deferment threshold for the 3 months AFTER your deferment date. Here is a quote from the NO2ERUDIO WEBSITE:

Let me make it clear, the only information that you are required by law to give them when applying for a period of deferment is:

• Your name
• Your current address
• Proof of income for the month prior to the expiration of the current period of deferment
• You may also be required to sign a statement that, to the best of your knowledge, your monthly income for the next 3 months is unlikely to exceed the threshold amount to qualify you for deferment of the loan for a 12 month period.

HTH

Pluthero

anna2007 wrote: »

So either he got a nice settlement offer in return for a confidentiality clause.

Or he got a rubbish settlement offer, realised there's no money in it for him, and he's outta here.

About as much use as a one-legged man in a bum kicking contest

Don't see how Erudio could silence a lawyer doing his job? And even so there are loads of lawyers and they could not silence them all ?

Also he did not seem to be 'in it for the money' to me? Well maybe for a new chapter in his next book. Hell maybe a whole damn book about Erudio and the future of student debt collection. But I would not begrudge him that! Maybe he has other more pressing real life issues? Could be anything???

Also his client was if I remember fighting the confidentuality clause?

Guess we'll never know IF it was a confidentuality clause? Can court verdicts not be looked up? I believe it was Middlesbrough Crown court today?

anna2007

Lungboy wrote: »

My wage has now dropped back below the deferment level. I'm intending to use the same level of proof as I would send the SLC, so will I need to wait until I have 3 qualifying payslips, or is my next slip ok if I aim to defer the month after as my next slip should be the qualifying month right?

The new DAF guide says this for proof of employment earnings:

"Copies of wage slips confirming your gross income for the last three consecutive calendar months. Where wage slips are not available, a signed and dated letter from your employer (on company headed paper) stating that wage slips are not available and confirming your gross monthly income for each of the last three calendar months (including overtime, bonuses, allowances, London weighting etc.). Where neither are available, a copy of your most recent P60(s) showing your annual earnings for the previous 12-month period should be provided".

So, would you be able to get a letter from your employer, along the lines of the above? If not, I take the last bit to mean that if neither payslips or a letter from employer are available, a copy of your most recent P60 will do instead?

I would go with the P60 if you can't get the letter, use their guide to back you up, but no doubt they'll play funny !!!!!!s about it, even though it's in their own guide! If you wait for 3 months' payslips, you'll probably have to make a repayment, or 2, or 3, while they fart about with your deferment application.

http://www.erudiostudentloans.co.uk/lib/docs/145040-how-to-guide-getting-your-deferment-application-formright.pdf

globetrotter123

I have finally got erudio to acknowledge that I am in deferment after many, many emails....however they are sticking to the fact that I am in arrears of £1k+ ... and that they can only backdate for 3 months (a few hundred £) I went into arrears apparently early this year. no acknowledgement from them to say I was going into arrears....anyhow, they now say they can only backdate the arrears 3 months....so, is this right??

Sarebear78

globetrotter123 wrote: »

I have finally got erudio to acknowledge that I am in deferment after many, many emails....however they are sticking to the fact that I am in arrears of £1k+ ... and that they can only backdate for 3 months (a few hundred £) I went into arrears apparently early this year. no acknowledgement from them to say I was going into arrears....anyhow, they now say they can only backdate the arrears 3 months....so, is this right??

Yes, they can only backdate it for 3 months if you apply late but if it is their fault then they should get rid of all the arrears. If their delays meant you had arrears then I would write a complaint and follow it up with FOS if you don't receive an acceptable answer.

fermi

Correct. If the arrears are their fault for delaying your deferment, then they can and must backdate more than the 3 months.

anna2007

A new FOI to SLC on CRA reporting, not mine - GinOClock again I think. With SLC's change in policy in 2009, it just might produce an interesting answer:

https://www.whatdotheyknow.com/request/mortgage_style_loans_and_credit

Lungboy

anna2007 wrote: »

The new DAF guide says this for proof of employment earnings:

"Copies of wage slips confirming your gross income for the last three consecutive calendar months. Where wage slips are not available, a signed and dated letter from your employer (on company headed paper) stating that wage slips are not available and confirming your gross monthly income for each of the last three calendar months (including overtime, bonuses, allowances, London weighting etc.). Where neither are available, a copy of your most recent P60(s) showing your annual earnings for the previous 12-month period should be provided".

So, would you be able to get a letter from your employer, along the lines of the above? If not, I take the last bit to mean that if neither payslips or a letter from employer are available, a copy of your most recent P60 will do instead?

I would go with the P60 if you can't get the letter, use their guide to back you up, but no doubt they'll play funny !!!!!!s about it, even though it's in their own guide! If you wait for 3 months' payslips, you'll probably have to make a repayment, or 2, or 3, while they fart about with your deferment application.

http://www.erudiostudentloans.co.uk/lib/docs/145040-how-to-guide-getting-your-deferment-application-formright.pdf

I don't intend to fill out the new DAF or follow their instructions, I'm trying to do exactly what was acceptable for the SLC. I have payslips, so a letter will be no good, and a P60 will be useless too as until last month I was earning over the threshold.

anna2007

Lungboy wrote: »

I don't intend to fill out the new DAF or follow their instructions, I'm trying to do exactly what was acceptable for the SLC. I have payslips, so a letter will be no good, and a P60 will be useless too as until last month I was earning over the threshold.

I didn't get all that from your previous post.

In that case, it's 3 months' payslips, that was SLC's requirement. So payslip for the month before applying for deferment, as well as the two months prior to that, which although not strictly a requirement of the regs, I guess was requested to support the declaration that income's unlikely to go over the threshold.

globetrotter123

they sent a deferment pck to my old address....I had previously told SLC that I was travellng SE asia indefinitely (still am) and that all contact had to be via my email address which I supplied.


Erudio never sent any letters to say deferment was due, that payments were going to taken, or that I was starting to go into arrears once payments didn't go thru (I cancelled my DD long ago) .... the 1st I knew of the arrears was when I contacted them a few month ago ...


I have since provided tax return for the past few years to show income below the threshold but they wont backdate the arrears past 3 months.....


i have made an official complaint and awaiting response....should i then go to the ombudsman if they still refuse to backdate? should i just not pay?!


thanks