Ryanair's new 7-day check-in rules

ScrimpingandSaving

I guess we view things differently then jpsartre. Someone said that there was no evidence to say that Ryanair would charge for online boarding passes and every evidence to say that it would be a free service.

This evidence was given by way of pointing towards airlines who already offer this service free of charge.

My point was that there was a company who charges for the exact same service and they seem to have no trouble in getting hapless travellers to pay up.

As Ryanair don't exactly have a great reputation when it comes to customer service, I pointed out that as someone is making a profit from charging customers for this service, Ryanair could just as easily look to them when developing their own mobile service.

In my head that makes perfect sense!

jpsartre

ScrimpingandSaving wrote: »

My point was that there was a company who charges for the exact same service and they seem to have no trouble in getting hapless travellers to pay up.

But it's not the same service, that's my point. There's a big difference between an airline offering access to electronic boarding passes and a company offering to check in for customers. It's two completely different services.

lewroll

jpsartre wrote: »

Apologies lewroll, I mixed you up with the author of post 272. My bad.

Apology accepted jpsartre. Thanks.

SaveTheEuro

Ryanair launch mobile boarding passes for "certain customers" on 1st July.

ScrimpingandSaving

jpsartre wrote: »

But it's not the same service, that's my point. There's a big difference between an airline offering access to electronic boarding passes and a company offering to check in for customers. It's two completely different services.

Fair enough, it's not exactly the same service. But CheckinPal do still charge to send on boarding passes - whether by email or post. I'm not sure if you can access this service separately to their online check-in service.

Ryanair initially said that they wouldn't introduce mobile boarding passes because there would be no savings to be made. That makes me think it's all about money. So I wouldn't be surprised if they did charge for mobile boarding apps or, as SavetheEuro has now said, for "certain customers" - which is just another way of saying that you'd end up paying for the service.

It's not so much the cost I mind, but the way they've done it. Telling customers AFTER the event and expecting those who had already booked and paid for flights way before the changes, to pay further costs because something which was free when we booked, is now no longer so.

[Deleted User]

The bottom line is that even with extra charges for checking-in on a holiday over 7 days Ryanair will still work out cheaper than virtually everyone else on that route.

That's why most of the people complaining had booked with Ryanair in the first place.

And £20 quid for a family of four ? - most people will spend that on their first round of drinks when they arrive at the hotel.

Context is everything in these debates.

And seeing the wood for the trees.

NFH

Deleted_User wrote: »

And £20 quid for a family of four ? - most people will spend that on their first round of drinks when they arrive at the hotel.

Most people? I don't think so.

zaksmum

NFH wrote: »

Most people? I don't think so.

We certainly wouldn't spend £20 on a round of drinks for four abroad!

The local beer in Benidorm is still 1 euro a pint in many bars and that's good enough for me:beer:

SaveTheEuro

zaksmum wrote: »

The local beer in Benidorm is still 1 euro a pint in many bars and that's good enough for me:beer:

No wonder nobody can find the internet shop.

zaksmum

SaveTheEuro wrote: »

No wonder nobody can find the internet shop.

Well, after a few pints of Benidorm's best beer:) you're past caring.

Hence the need to get it all sorted out before you leave home and while you're still able to concentrate:)