Shop & Scan

Largs

Many thanks, I will give them a few days and get in touch.  2 of what you listed is missing from mines but noithing has changed my end.

paul2louise

Largs said:

Many thanks, I will give them a few days and get in touch.  2 of what you listed is missing from mines but noithing has changed my end.

I have TV monitor, 2 laptops, 2 phones, a tablet. They try and get my son's phone on the system but Google parent controls stop the installation. He has it on his computer. They pester me a lot about why husband doesn't use either laptop but most of the time it's a pretty easy way to make money 

zelda_ooccoo

Hi, just wondering if anyone else is experiencing issues transmitting their barcodes to Shop and Scan, or is aware of what the status is with this company? I tried to scan as normal over the weekend, but the clicker just beeps once and then an error box comes up saying "Clicker device error executing method GetTime". I use the app on Windows 11 to transmit and nothing's changed my end, it was working fine until last week. 

Their Facebook page hasn't been updated since June and I see that there are quite a few comments from people on there and on Trust Pilot reviews saying that they have been having trouble transmitting. I'm wondering if they might be quietly winding it all down since they've been claiming for years that they're aware the transmission process is outdated but haven't made any attempt to fix it. 

silvercar

I haven't had any problems, though the last time I transmitted was Friday.

nanto3girls

I can't transmit my barcodes. Is anyone having the same problem.

Kantankrus_Mare

Just done mine and went through fine. 
Started my food diary today though and its like pulling teeth. Sooo slow and nothing in my favourites when I scan everything I buy.

nanto3girls

I did the food diary at the beginning of December.

Just been on their help pages and done everything it said,but still can't transmit barcodes, although i did transmit them earlier in the week.
Contacted them so will wait for a reply.

Largs

Problems transmitting today. Im not going to keep restarting my laptop for this.

ellymoo

I am suddenly having the CCTWS issue as well. It was working fine up until 2 weeks ago. They've sent me a new clicker, but the issue is still reoccuring.

I have a much older laptop and I decided to try submitting on it - and that worked fine.

I gave up with the Food Diary this time. As others have said, going through the whole bloody "meal" thing every time is just so tedious. You'd think they would have found a way of it remembering you by now.

nanto3girls

Sometimes i find the food diary tough going, but i keep at it.