Buying Alcohol at ASDA

Second time this has happened (First at Tesco)

Mrs halibut was refused the sale of alcohol because she had her 16 year old daughter with her. It's ridiculous that an adult cannot buy alcohol if they are accompanied by a child. Are single parents who have to have their children with them not allowed to buy it any more? Or parents whose partner is serving in the forces overseas?

Anyone else ran into this?
One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
«1345

Comments

  • Retrogamer
    Retrogamer Posts: 4,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I know people in their 30's who were refused whilst being on their own as they didn't have ID.
    At least one of them hasn't aged well either and looks older than they really are so i'd feel sorry if someone at 18 looks like them.

    I always wondered what the rules are in regards to selling alcohol to parents with children.
    16 = no but i assume they don't mind serving parents who have children in prams or buggies so what's the cut off point?
    All your base are belong to us.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There are no "rules", it's store policy. It seems as though this is a recent thing for ASDA (quick google search shows a plethora of complaints from the start of the year), and the big bosses back the policy. It's non-sensical. As you say, where is the cut off? If the adult is buying it, and has ID then that should be that.

    And it's completely obvious to anyone that Mrs H and Miss H are mother and daughter.

    I'd quite happily support the US system of EVERYONE who wants to buy alcohol has to show ID. That saves all the embarrassment of cashiers asking, and people in their 30s assuming they will be fine. But to refuse if you have your children with you? It's absolutely ridiculous.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • PlymouthMaid
    PlymouthMaid Posts: 1,550 Forumite
    Seventh Anniversary Combo Breaker
    I would complain very strongly to the store as it is not law, so far as I know, to refuse to serve somebody who has a child with them. As above posters have said it is ridiculous as there are so many reasons why you would be shopping with your child. Does this mean that an online delivery would be refused if you had children in the house? Mad.
    "'Cause it's a bittersweet symphony, this life
    Try to make ends meet
    You're a slave to money then you die"
  • enkoda
    enkoda Posts: 109 Forumite
    Retrogamer wrote: »
    I know people in their 30's who were refused whilst being on their own as they didn't have ID.
    At least one of them hasn't aged well either and looks older than they really are so i'd feel sorry if someone at 18 looks like them.

    I always wondered what the rules are in regards to selling alcohol to parents with children.
    16 = no but i assume they don't mind serving parents who have children in prams or buggies so what's the cut off point?
    It is perfectly ok to sell alcohol to parents with children so long as the cashier is 100% sure the alcohol isn't being bought for the children. Unfortunately, many supermarkets' own Challenge 25 policy can sometimes make this impossible for parents shopping with their kids, as the repercussions for selling to someone who cannot prove their age is not worth the cashier risking their job.

    The greatest threat isn't prosecution from the police or Trading Standards, it's the possibility of failing a company's own internal test purchase, which can easily lead to the cashier losing their job.

    Due diligence easily becomes paranoid diligence!
    I'd quite happily support the US system of EVERYONE who wants to buy alcohol has to show ID. That saves all the embarrassment of cashiers asking, and people in their 30s assuming they will be fine. But to refuse if you have your children with you? It's absolutely ridiculous.
    If one person in a group is buying alcohol, everyone in that group must be over 18. It is daft, but as I stated above, some cashiers are not prepared to their risk their job, as ridiculous as it may appear from a customer's point of view.
  • enkoda
    enkoda Posts: 109 Forumite
    Does this mean that an online delivery would be refused if you had children in the house? Mad.
    If there was no one in the house who was 18 years old or over (and had ID to prove their age), then a delivery driver has the right to refuse to hand over the items of alcohol.
  • PlymouthMaid
    PlymouthMaid Posts: 1,550 Forumite
    Seventh Anniversary Combo Breaker
    Well yes but I meant that on Asda's logic re children being present in the store with their parent, even if you were over 18 and could prove it then they shouldn't be delivering alcohol to the house.
    "'Cause it's a bittersweet symphony, this life
    Try to make ends meet
    You're a slave to money then you die"
  • barmonkey
    barmonkey Posts: 7,159 Forumite
    There are no "rules", it's store policy. It seems as though this is a recent thing for ASDA

    Not new, my friend was refused nearly 4 years ago because she had her 10 year old son with her, she walked out leaving over £200 worth of shopping unpaid for at the till,

    The same shop have never refused me when im with my 16 year old
    WWSD
    (what would Scooby Doo)
  • Chickabiddybex
    Chickabiddybex Posts: 1,346 Forumite
    Tenth Anniversary Combo Breaker Savvy Shopper!
    This isn't new at least around here anyway. It has been happening for years.
    Hi. I'm a Board Guide on the Gaming, Consumer Rights, Ebay and Praise/Vent boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with abuse). Any views are mine and not the official line of MoneySavingExpert.com
  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 4 March 2014 at 11:06AM
    At the point of sale, the offer is made. If I was refused service, (text removed by MSE Forum Team) would be picking the items up and putting the whole job lot back on the shelf,as he watched my backside leave the store.

    You have feet, vote with them
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    Considering that any child aged 5 or over can legally drink alcohol at home it's a pretty idiotic rule to be enforcing...
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.