Iii

Mat_P

planteria wrote: »

no sign of holdings moving across from HL to II for me..

and i am growing increasingly concerned by II. their communication isn't linked up at all. have a conversation, and weeks later get a message online that makes clear they have no knowledge of the conversation. they must be struggling.

I'm at ~ 6 weeks into the process.
First 2 Inv perp funds have seemingly arrived at II but are also still showing at HL.(another 2 Inv Perp are still unmoved at HL)
Two other funds from different houses have gone from HL but not appeared at II.
Nothing showing at HL in transaction history showing any fund movements at all.

So pretty smooth and efficient really

:think:

Sparky47

Mat_P wrote: »

I'm at ~ 6 weeks into the process.
First 2 Inv perp funds have seemingly arrived at II but are also still showing at HL.(another 2 Inv Perp are still unmoved at HL)
Two other funds from different houses have gone from HL but not appeared at II.
Nothing showing at HL in transaction history showing any fund movements at all.

So pretty smooth and efficient really

:think:

I am also 6 weeks in and things are finally starting to happen.
Like you I have 3 funds showing at HL and II.
2 other funds gone from HL but not showing at II.

I expect it will all sort itself out in a week or two but I am not impressed with the transfer process so far.

zedray

Over 8 weeks in now since I started the move of my ISA from HL to II and so far absolutely nothing has happened. I paid HL's fees for March, which I expected, but then was charged for April, and now it looks increasingly likely I'm going to end up paying for May as well.

Stanley_St

zedray wrote: »

Over 8 weeks in now since I started the move of my ISA from HL to II and so far absolutely nothing has happened. I paid HL's fees for March, which I expected, but then was charged for April, and now it looks increasingly likely I'm going to end up paying for May as well.

I am in the same boat as regards my transfters from HL to II. Nothing has moved across in more than two months since I initiated the transfer process.

In my case though, neither HL have or II have taken any fees. If it goes on like this, I would be happy for the transfer to take for as long as they like.

DiamondLil

I've received a secure message from II's director of share dealing apologising for the delay. (I get the impression it's probably been sent to all their clients who are transferring in).
Something must be happening though, as I've "commission credit" showing in my account which is more than the £20 worth associated with the quarterly fees.
And it's been six weeks for me so far....

chineplate

Same here, transfer initiated mid Feb and so far IT's have transferred from HL to II but UT's are still with HL. I'm comfortable that all will be resolved in due course.

Freefall123

8 weeks for me, but £13,400 of threadneedle euro smaller comp has shown up in my isa that I never had at HL :j so better than £20.

Will see if the missing 12 funds show up and that disappears!

sabretoothtigger

Doesnt sound iii is any better for cs, is there no better alternative

masonic

sabretoothtigger wrote: »

Doesnt sound iii is any better for cs, is there no better alternative

In fairness to iii, there are 3 parties involved the fund transfer process and I think each has been overwhelmed by the volume of transfers being processed at the moment (even HL's famous CS has been somewhat lacking recently).

Post-transfer, I've found iii's CS to be very good in dealing with the couple of queries I've had.

amandajc

If people are waiting for more than 6 weeks and not hearing anything about their transfer I would recommend getting in touch with iii.

I talked to them last week (8 weeks in) and they were able to give me exact dates for the 3 times they had tried to contact CIS (Royal London) for a valuation for my S&S ISA. They had so far received no reply.

I contacted CIS and it turns out that although they are now managed by Royal London (London address) I should have given iii the CIS contact details (Manchester address). Partly my fault but surely the 3 requests from iii should have been forwarded on, or even returned to sender?

The upshot is I have to start again, but I would regard the fact that iii had obviously made every effort to get things moving from their end (and had clearly documented the process) a positive on their behalf. I have been credited with my commission credit, have only experienced occasional blips with the trading interface and am happy enough with the service to have now initiated the transfer in of my husband's ISA also.

I have linked the two accounts which means we pay £80 per year for the both (plus any extra trades not covered by credits).
Given the annual rebates on the funds this is a whole lot less than we were paying RL(CIS) and, considering the fact that 3 requests for a valuation are still sitting in RL's post room when they were obviously meant for CIS, I don't think the extra money was going towards a top notch admin service.