aviva selling details after accident

Paul_Whitehouse

I have had two very positive telephone class with Aviva today. One with a manager who is happy for me to post his details and mobile number so that others who have been affected by this criminal behaviour can follow things up. I'll post these once things have come to fruition.

The second was from the Chief Executives Office with someone who is going to personally look into this, and agreed that Aviva had been negligable in passing on sensitive information illegally, and thinking into compensation for this. He is also looking at passing on the information of the individual or individuals who have acted in a criminal manner. He agreed it was important as if the individual isn't identified then legal action taken would have to be against Aviva, whereas if the ex-employee is known, the action can be taken against them.

Some really helpful responses on here, I'll keep updating as I get further information.

Paul_Whitehouse

Had a response from the Executive office today. They are not prepared to offer the name of the Aviva Employee who acted illegally but the positive for all concerned is this part of the response. "You've asked for us to pay compensation. As mentioned in Patricia's letter we would be happy to consider this."

Seems like a bit of common sense creeping in, I'd recommend anyone who suffered any stress because of this to contact the executive office.

mark.scales@aviva.co.uk

Chris Kennard 07800690692 is the really helpful manager that helped to get things moving for me.

I'll keep posting on how things are going.

sinbad182

Suffered any stress :rotfl:

Or more realistically, fancies some free cash.

Paul_Whitehouse

Cash would only be free if it was given for nothing.

Receiving hundreds of unsolicited telephone calls any time of the day or night, due to someone's illegal actions wouldn't be defined as nothing, in any dictionary in the land.

Thanks very much for your invaluable contribution.

sinbad182

No worries.

Enjoy the disproportionate reward you're seeking for the minor inconvenience you received.

Paul_Whitehouse

If you don't know the amount I'm requesting, how do you know if it is disproportionate or proportionate?

If you have absolutely no idea how bad the disturbance was, how can you say if it was minor or major?

If you have nothing of value to add to a discussion, why would you add anything?

Illegal activity that causes stress and disturbance warrants compensation.

Johno100

Paul_Whitehouse wrote: »

Cash would only be free if it was given for nothing.

Receiving hundreds of unsolicited telephone calls any time of the day or night, due to someone's illegal actions wouldn't be defined as nothing, in any dictionary in the land.

Thanks very much for your invaluable contribution.

Hundreds of calls:eek:, I assume you are exaggerating for dramatic effect?

AdrianC

Paul_Whitehouse wrote: »

If you have absolutely no idea how bad the disturbance was, how can you say if it was minor or major?

You're absolutely right. I presume you have documented, and can prove, the number of calls you've received?

Paul_Whitehouse

Call logs are simple to create with today's smartphones. I started doing this when the calls started, as I'm registered with the TPS and don't get nuisance calls it was a cause for concern instantly. The average is 6 calls per day, every day for 6 months.

Phones have become a necessity in modern life and business, and having to change your number because of someone's illegal and morally reprehensible actions, is not just a hassle, it can lose people business and shouldn't be taken lightly by the company, who should have acted within the law as data holders.

The whole Aviva stance could have been completely diferent. Instead of attempting to absolve themselves of any responsibility, they could have gone a lot further when they started getting complaints about this.

Johno100

So you can create and export a call log but can't work out how to block these nuisance calls on your smart phone.