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EE.T-Mob.Orange. Change T&C From 26th March 2014

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  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I can log in (If I accept the risk of lack of website security) - I was forced to add it to my exceptions list to access the main site) in IE
    Firefox reports the site as being untrusted
    But even if I accept this - I am unable to log in to my BILLS !
  • sshariff
    sshariff Posts: 97 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Well, this is a first. EE have not responded by my deadline of the 26th (after the 1 week extension period is up). An adjudicator has been appointed without receiving any response.

    Case No: XXXXXXX - Mr X v Everything Everywhere LTD (EE)
    We note that we have not received a Response in the above named case, and therefore we have proceeded to appoint an adjudicator for directions in this case.

    The parties are advised that, Mr Y has been appointed as adjudicator.

    The documents so far submitted are being forwarded to the adjudicator. The adjudicator may proceed to determine the dispute on the basis of the statement of claim documents only. Alternatively if the adjudicator sees fit, he/she may direct that the company may have a further extension of time within which to submit the defence to claim.

    Yours sincerely
  • SimonD316
    SimonD316 Posts: 331 Forumite
    Part of the Furniture Combo Breaker
    sshariff wrote: »
    Well, this is a first. EE have not responded by my deadline of the 26th (after the 1 week extension period is up). An adjudicator has been appointed without receiving any response.

    Case No: XXXXXXX - Mr X v Everything Everywhere LTD (EE)
    We note that we have not received a Response in the above named case, and therefore we have proceeded to appoint an adjudicator for directions in this case.

    The parties are advised that, Mr Y has been appointed as adjudicator.

    The documents so far submitted are being forwarded to the adjudicator. The adjudicator may proceed to determine the dispute on the basis of the statement of claim documents only. Alternatively if the adjudicator sees fit, he/she may direct that the company may have a further extension of time within which to submit the defence to claim.

    Yours sincerely

    Well that's interesting. I assume your with EE?
  • Dils47
    Dils47 Posts: 24 Forumite
    sshariff wrote: »
    Well, this is a first. EE have not responded by my deadline of the 26th (after the 1 week extension period is up). An adjudicator has been appointed without receiving any response.

    Case No: XXXXXXX - Mr X v Everything Everywhere LTD (EE)
    We note that we have not received a Response in the above named case, and therefore we have proceeded to appoint an adjudicator for directions in this case.

    The parties are advised that, Mr Y has been appointed as adjudicator.

    The documents so far submitted are being forwarded to the adjudicator. The adjudicator may proceed to determine the dispute on the basis of the statement of claim documents only. Alternatively if the adjudicator sees fit, he/she may direct that the company may have a further extension of time within which to submit the defence to claim.

    Yours sincerely


    My response is due today after 5 day extenstion, also on EE. Get the feeling I wont be receiving one.
  • Apologies for this being slightly O/T, but maybe for those who feel they can't get any further down the road with this matter, does anyone know if you are still able to reduce your price plan after the first half of your contract with Orange ?
  • sshariff
    sshariff Posts: 97 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 27 March 2014 at 1:15PM
    SimonD316 wrote: »
    Well that's interesting. I assume your with EE?

    No, with Orange - Pre Oct 2012!

    The adjudicator assigned to my case can be found at the CISAS website http://www.cisas.org.uk/CISASAdjudicators-10_e.html

    Note that the adjudicators are qualified in law, so I am quite surprised that CISAS cannot handle matters pertaining to legal terms in contracts!!!
  • baldyj
    baldyj Posts: 194 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    How quickly have people heard from CISAS after deadlines have elapsed?

    I was told that EE would have to submit their defence on or before 26th March, but so far I have not heard anything (not even an email to say they have extended the deadline by a week!)

    Just trying to gauge whether i should chase CISAS or sit tight!?
  • Nice @ sshariff
    So one can only assume, they dont have a defence for contracts on orange pre oct 2012.
    This should be really interesting, to see exactly who Cicas are there to support. Interesting though, what is going on with OfGen,
    Maybe, just maybe, Ofcomm might begin doing the role, they were set up to do !
  • baldyj
    baldyj Posts: 194 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 27 March 2014 at 2:35PM
    Nice @ sshariff
    So one can only assume, they dont have a defence for contracts on orange pre oct 2012.

    They do have a defence for Orange pre Oct 2012, See post #626. For some reason though (probably admin error) they have not submitted it for sshariff.
  • SimonD316
    SimonD316 Posts: 331 Forumite
    Part of the Furniture Combo Breaker
    Yeah they do have a defence for pre October 2012.

    To be fair it's not much of a defence. Remember that the contract does not mention 'Material Detriment', yet they claim the change is not of material detriment, and to make the point have said...
    Further or alternatively, it is submitted that the difference, over the course of the Claimant’s minimum term between any two measures of inflation which would qualify under point 15.1(a) and/or 15.1(b) is not sufficient to be material.

    So if the change isn't sufficient to be material detriment, it must be detriment... Case closed?
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