I Swear Some Buyers Are Dense!

hollydays

I had a large item about 4ft tall by 3ft wide, collection only. I got someone with " will you take £40 for it" ( it was advertised at £65.i noticed the buyer was miles away so responded with- how will you pick it up? He responded" can't you post it?"

soolin

hollydays wrote: »

I had a large item about 4ft tall by 3ft wide, collection only. I got someone with " will you take £40 for it" ( it was advertised at £65.i noticed the buyer was miles away so responded with- how will you pick it up? He responded" can't you post it?"

Talking of larger things, I offered an enormous Bed frame on Facebook free of charge, gave all the measurements and mentioned it was heavy and very bulky. The first three people that asked for it confirmed they definitely could collect, then turned round an hour or so later and admitted they needed it delivered.

Then someone actually turned up for it in a small family car and actually tried to force it in, the bed was bigger than the car.

Finally a dealer came for it, and I got into trouble on Facebook from the moderator as she said someone 'needy' might have wanted it and I am now on a warning, but this nonsense went on for 10 days with the bed sitting in bits in various paces in my house waiting for people who were definitely going to collect, and never bothered to,turn up.

TrickyWicky

Goldiegirl wrote: »

Asking a question that has already been answered in the listing is enough for the person to go on my Blocker Bidders List.


By not reading the listing property, they've already shown the possibility that they could be trouble!

I beg to differ.

Sometimes the seller does list something but not clearly (though they think it's clear) and it's easy to miss. You ask the question and expect confirmation.

I've done this a couple of times only to realise later that the auction DOES answer my question but not clearly. Despite this, the seller may / may not answer and yes I have ended up buying things from those sellers and we've done a solid sale with no hassle.

I think far too many sellers are simply a bit lazy if you ask me. Try running a shop and putting your own goods on the shelves, pricing them, acting as security and shop assistant etc.

It really isn't much to reply to a potential buyer with confirmation of what they're asking... is it?

How many of you have asked a shop assistant a question about a product before buying? - Yet if you read the details you'd get the answer. Same principle applies.

mossstitchmama

Have had very similar problems when we decided to sell a very large loft bed on eBay.

I put measurements of the largest bit (ladder) in the listing and said that it couldn't be dismantled. I also put in the description that we just about managed to fit it in our Vauxhall zafira with only two adults and all the seats down.

Cue a long list of twerps asking if I will wrap it and post it (NO), if I can dismantle the ladder (NO, it doesn't come apart), can I deliver to Scotland(NO, I live in the West Midlands), yada, yada, yada.

The twonk of a buyer turned up in a saloon car with a kid in the back and complained that they had to make two journeys. Yes, but you got a £175 bed for £40.

VictorCharlie

Goldiegirl wrote: »

Asking a question that has already been answered in the listing is enough for the person to go on my Blocker Bidders List.


By not reading the listing property, they've already shown the possibility that they could be trouble!

This is exactly how I see it too.
If they are asking me a question which is clearly covered in the description then I don't wish to risk a transaction with someone so dense.

Rosie-and-Gym

You think that's bad, I run a real-life new and second hand shop.

You would not believe the idiots I have to deal with.

Yesterday a man walks in. Touches a black t-shirt. "Is this a plain black t-shirt, is this the only size, have you got any more?". There were 20 on display, in S, M, L, XL.

After composing myself for a few seconds, I replied "why don't you open your eyes and look before asking me unnecessary questions". Queue laughter from regular customers, and a sheepish look from the idiot, sorry customer.

Or the people that summon me only to ask "how much?" then THEY point at the price and say "£15?". What can I say to that? It says £15. I just turn around and walk away.

charlies_mum

Rosie-and-Gym wrote: »

You think that's bad, I run a real-life new and second hand shop.

You would not believe the idiots I have to deal with.

Yesterday a man walks in. Touches a black t-shirt. "Is this a plain black t-shirt, is this the only size, have you got any more?". There were 20 on display, in S, M, L, XL.

After composing myself for a few seconds, I replied "why don't you open your eyes and look before asking me unnecessary questions". Queue laughter from regular customers, and a sheepish look from the idiot, sorry customer.

Or the people that summon me only to ask "how much?" then THEY point at the price and say "£15?". What can I say to that? It says £15. I just turn around and walk away.

Was there really any need for that ? Bet he won't come back in your shop again

Poppie68

I had an email last night off a buyer who wants to buy one of my items...
'Can we come and collect it' ....yep its collect in person.
'Is it ok if we pay cash when we collect.'...yep it states cash on collection.
'Ok thanks it will be Thursday is that ok'...of course
'We are 40 miles away but will be in the area'...great well i will be here all day.
'Ok see you thursday then'.....hang on you will need to click on the 'Buy it Now' button to stop the sale/auction.
15 hours later no other coms and item still for sale....why would you bother sending 4 emails to arrange and then not even confirm the sale?
Well lets see if they turn up tomorrow ..or another buyer buys before they arrive!

Poppie68

Rosie-and-Gym wrote: »

You think that's bad, I run a real-life new and second hand shop.

You would not believe the idiots I have to deal with.

Yesterday a man walks in. Touches a black t-shirt. "Is this a plain black t-shirt, is this the only size, have you got any more?". There were 20 on display, in S, M, L, XL.

After composing myself for a few seconds, I replied "why don't you open your eyes and look before asking me unnecessary questions". Queue laughter from regular customers, and a sheepish look from the idiot, sorry customer.

Or the people that summon me only to ask "how much?" then THEY point at the price and say "£15?". What can I say to that? It says £15. I just turn around and walk away.

Sorry OP but i feel sorry for the poor man...we all ask stupid questions when we shop.
I always ask the price because sometimes the tags are wrong.

Flyonthewall

Goldiegirl wrote: »

Asking a question that has already been answered in the listing is enough for the person to go on my Blocker Bidders List.


By not reading the listing property, they've already shown the possibility that they could be trouble!

VictorCharlie wrote: »

This is exactly how I see it too.
If they are asking me a question which is clearly covered in the description then I don't wish to risk a transaction with someone so dense.

TrickyWicky wrote: »

I beg to differ.

Sometimes the seller does list something but not clearly (though they think it's clear) and it's easy to miss. You ask the question and expect confirmation.

This ^

Generally I agree with the above about buyers showing they can't read and all, but sometimes things are not stated as clear as the seller may think.

I was once looking at a collectors edition video game. Stated new in condition, seller stated new in box. So you may think it's obviously all there as new, right? Stupid to ask otherwise. Well, no. Annoyingly many other sellers state everything is brand new, in box...then they state something is missing or you see from the photo that it's all there except the actual game. Based on it being the collectors edition they assume because the collectors part is all there that that classes as new.

Going the other way, people list the game as collectors edition, brand new. When in reality the collectors items are not included. It's only a collectors edition if you have the collectors items, all they're selling is the game which is almost always just the standard version (some have a special code to use but thats all). Just because they bought it as a collectors edition and left the game sealed doesn't mean they can sell it as a collectors edition.

So as stupid as it is to have to confirm it, sometimes you do have to make sure that the game is included too or the other items are included too.

I don't think the seller understood my reason for asking. Was probably a one off game he happened to have, he doesn't know much on how people sell them or whatever. But it would have been annoying if he'd blocked me because I felt I had to double check that.

Obviously it's not like this for every item and some buyers do ask silly, obvious questions. However, that doesn't mean that sometimes there isn't a good reason for them asking.