Toshiba satellite c850 laptop no bootable device please restart system

bagby

Bollotom wrote: »

When you've re-enabled "Secure Boot" go along to the advanced category a couple of pages along and make sure UEFI is selected also. I have a spare drive and tried doing it with mine and was successful with both Win 8 and Vista. If repairing it shouldn't really take more than a couple of hours. I wonder if your hard drive was reseated properly after cleaning it.
What area are you in? I only ask as if it is your hard drive you are welcome to have this spare one of mine. I've wiped it and it's ready for an operating system to be installed. :cool:

Boot mode Uefi boot. Built in LAN enabled. I'm in Middlesbrough. Is the hard drive a flat square on bottom of laptop. How would I install an operating system. Laptop came pre loaded with win8.

WTFH

bagby wrote: »

Is the hard drive a flat square on bottom of laptop.

Hold on, you said you cleaned the hard drive with a brush and now you're saying you don't know what the hard drive is?

I'm confused.
What did you actually clean with the brush?

Bollotom

I'm as puzzled as WTFH as the drive should have a label on it describing it as a Drive, plus voltage, plus capacity, serial number etc and I'm not sure why you would have to brush it anyway. Are you sure about the drive as the memory also sits on the bottom behind the same panel. It, the drive should have a label on the top and a silver foil cover on the underside. Take out the drive and make sure it's slotted in with the label uppermost. Make sure the drive is laying flat on the bottom of the drive bay and the gently push it from the left hand side until it seats into the connector. The drive is 2.5 inches wide and about 3 inches long. The memory modules are quite a bit smaller. I would like to be sure it is the drive we are talking about.
On the subject of rescue disk. There may be a charge but Toshiba UK will send you some. :cool:

samsmoot

A long shot - but have you tried using it without the battery installed? Toshiba satellites are known for having battery problems (the ACPI - the power allocation system, to be more specific). The fact that it's been in use for a while probably means it's not that, but you never know.

bagby

Bollotom wrote: »

I'm as puzzled as WTFH as the drive should have a label on it describing it as a Drive, plus voltage, plus capacity, serial number etc and I'm not sure why you would have to brush it anyway. Are you sure about the drive as the memory also sits on the bottom behind the same panel. It, the drive should have a label on the top and a silver foil cover on the underside. Take out the drive and make sure it's slotted in with the label uppermost. Make sure the drive is laying flat on the bottom of the drive bay and the gently push it from the left hand side until it seats into the connector. The drive is 2.5 inches wide and about 3 inches long. The memory modules are quite a bit smaller. I would like to be sure it is the drive we are talking about.
On the subject of rescue disk. There may be a charge but Toshiba UK will send you some. :cool:

Yes i brushed the dust off the hard drive. It had silver foil on it. I thought it was the hard drive. Ill check it's in right tomorrow morning. Too late now. Thanks for help.

Messa

I am 90% sure your HDD (hard drive) has failed, don't be put off by the 'brushing' doomesday suggestions, it it highly unlikely that caused any damage.

There is a possibility the controller that drives your hard drive has failed but this again is unlikely.

The creation of recovery disks is 'optional' on many systems which have a recovery partition like yours. The problem is that when the HDD fails it takes this partition as well.

bagby

Hi thanks for everyone's help but because it seems too hard for me to sort out I've succumbed and rang a firm who is going to pick up on Monday to check the laptop out, approx £45 to recover or less than £100 if needs a new hard drive.

NiftyDigits

That is poor. Worse case scenario for you was a new HDD for £50 or less.

Have you tried this?

closed

why pay someone to travel, when a new hard disk is cheaper than their time?

On top of that, if it's a 14 month old laptop, you could claim under the sale of goods act.

Bollotom

I'm just conjuring up pictures of being taken away costing more than £100. There's the cost of the new Win8 licence on top of the cost of the drive and labour; and I've always been a bit discouraged about anyone wanting to take away my computer for maintenance. Bit like the car mechanic sucking in his breath and kicking the tyres. Make sure you get them to phone you with the final cost before they do any work.