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Steps to take if you have been ripped-off by a copy-cat government website

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Comments

  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 19 February 2014 at 5:44PM
    wealdroam wrote: »

    But for a simple straightforward question like "are you saying this thread isn't about getting a refund?", surely even you could provide a simple straightforward yes or no answer?

    Yes, the main objective is to help a consumer that WILL help to get a refund from the bank. Other peripheral objectives are to make these rip off and con cases recorded in appropriate trade monitoring systems in place for authorities to intervene from an enforcement point of view.

    I must honestly admit, there is an ulterior 'killer' motive in me over the period when other posters started throwing abuse here....I feel happy when I see dodgy traders lose money as a result of chargeback. Call me a sadist, but I don't care!. That what I mean by "sense"....
  • robatwork
    robatwork Posts: 7,268 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    hpuse wrote: »
    They are the very same people who think reading and clicking is everything about parting with money to rouge traders

    I won't part with a penny to rouge traders, they all look too angry to me. I prefer a nice goldenrod one.
    missprice wrote: »
    Your English has improved drastically.

    Well, almost!
  • hpuse wrote: »
    Copycats traders also start losing money as a result of chargebacks. That was a part of wider strategy. However, it is not a guaranteed guide to get refund - no where in the posts it mentions.

    All consumer must read what they are buying. However, the consumer here who paid money to copycats is in an advantageous position for refund from the bank. These website by nature are misleading an unfair contract terms is already is public domain and investigated by authority. So banks are in a much better position to make a decision on refunds, which will favour the consumer..

    I'll post again in the hope you may notice it and respond.
    My son got caught with I-Visa as well. He rang them up and they said they only give refunds on receipt of an email. He sent an email, but they kept insisting that it hadn't been received. He sent several emails and strangely none of them were received and they kept putting the phone down on him. Contacted his bank who initially refunded the £23.99, but today received a letter from them stating that I-Visa had acted legitimately and they debited the £23.99.
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I'll post again in the hope you may notice it and respond.

    What do you expect as a "response" for a single post wonder, Rogue? Firstly, I don't know what I-visa is - is that a dodgy copycat site too ?
  • hpuse wrote: »
    What do you expect as a "response" for a single post wonder, Rogue? Firstly, I don't know what I-visa is - is that a dodgy copycat site too ?

    I-Visa is a similar site where customers can pay a fee to get assistance with the application.

    My point being, you keep going on about how the bank will give a chargeback, how the banks are keeping tabs on these companies and will punish them etc etc - however that has been proven incorrect by the quote which I will repeat for your benefit. The important bit is in bold.
    My son got caught with I-Visa as well. He rang them up and they said they only give refunds on receipt of an email. He sent an email, but they kept insisting that it hadn't been received. He sent several emails and strangely none of them were received and they kept putting the phone down on him. Contacted his bank who initially refunded the £23.99, but today received a letter from them stating that I-Visa had acted legitimately and they debited the £23.99.
  • imoneyop
    imoneyop Posts: 970 Forumite
    hpuse wrote: »
    What do you expect as a "response" for a single post wonder, Rogue? Firstly, I don't know what I-visa is - is that a dodgy copycat site too ?

    So because he's only made 5 ('single post wonder' would indicate he has only made 1 post - another thing you've got totally wrong), rather than the near 500 that you've made, his contribution is irrelevant is it? That's a rather pompous attitude you've got there putrid.

    He may only have made 5 posts, but that's better than the 500ish posts of pure drivel that you have made.

    Perhaps take a look at the thread again

    https://forums.moneysavingexpert.com/discussion/comment/63833024#Comment_63833024

    His son raised a dispute with his bank and in the end the dispute was rejected because the site in question (a copycat Government site to use your inacurate description) was deemed to have done nothing wrong.

    Do you now accept that there is irrefutable proof that your advice to raise a dispute with the bank is utter crap and just a fantasy of your deranged mind?
  • Pollycat
    Pollycat Posts: 35,827 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    In addition to that post, there is also this that makes a mockery of hpuse's advice to raise a dispute:
    pzuk wrote: »
    I have just fallen for this passport renewal con, I googled passport renewal and (in a hurry) thought I was on the official gov site. Just paid £89.50 x2 for what is just two passport application forms with my names on! Paid with debit card, rang Lloyds bank, who said it was my own fault. I follow MSE, but I had never heard of these "fake" gov sites. I am an IT expert & I fell for it.

    However, that poster has only made 2 posts so hpuse will probably dismiss that too.

    From a Jan 2014 Daily Mail article:
    http://www.thisismoney.co.uk/money/bills/article-2533771/Copycat-websites-I-paid-49-extra-renew-daughters-passport.html
    Judith Martinez, 69, a widow from Greenford, West London, was also duped by the passportdirect website.

    Two months ago, she paid it £69 for the renewal of her passport and realised her mistake too late. Her bank refused to refund her money while passportdirect stonewalled her emails.

    So, despite hpuse's insistence in the accuracy of his advice to dispute the transaction, it seems that customers who do dispute transactions are being rejected by their financial institutions.
  • Oh my I still cant believe hpuse is still going with this.. Lets hope the above post puts an end to it.

    no one likes to see people be ridiculed this badly do they?













    I know I do :)
    Dont rock the boat
    Dont rock the boat ,baby
  • Here is another so called rogue website. Should we let Hpuse loose on this one. Shall I put the call into trading Standards now, becasue clearly this is a rip off.

    http://www.postoffice.co.uk/uk-driving-licence-photocard-renewal

    These rogues are everywhere!!!
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Here is another so called rogue website. Should we let Hpuse loose on this one. Shall I put the call into trading Standards now, becasue clearly this is a rip off.

    http://www.postoffice.co.uk/uk-driving-licence-photocard-renewal

    These rogues are everywhere!!!

    And this ?

    http://www.postoffice.co.uk/passport-check-send?intcampaignid=MNtravelpassportcheck

    Nowhere does it say that they're not affiliated to the official Passport Office :eek:
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