Orange-horror itemised phone bill from Canada

Earthworm

grumbler wrote: »

What is your belief based upon? Or is it just a wish?
Well, 100Mb and 250Mb allowances are not uncommon. And even for 500Mb pricing per Mb is more convenient IMO, then, say per 10Mb or per 100Mb.

It is just a wish to be honest but is based on the current out of plan cost for data on Orange. They structure it as £5 for every 250MB over data (or at least they used to). If they were to highlight the charge of £2000 per 250MB when abroad (excluding Europe) you get a direct comparison showing just how expensive the data can be. Showing per MB for abroad is clearly just a way of showing a low figure when stating prices.

NFH - I agree £3000 is still huge but so far I haven't seen any evidence to suggest the OP is actually doing anything more about it.

Lulubelle - Sorry you don't like my input, you didn't like it at the start either. In a public forum I'm still gonna give it. The help you needed has already been given in earlier posts.

grumbler

Earthworm wrote: »

It is just a wish to be honest but is based on the current out of plan cost for data on Orange. They structure it as £5 for every 250MB over data (or at least they used to). If they were to highlight the charge of £2000 per 250MB when abroad (excluding Europe) you get a direct comparison showing just how expensive the data can be. Showing per MB for abroad is clearly just a way of showing a low figure when stating prices.

Well, you wanted it the same way as in UK.
For UK PAYG they quote it as 65p/Mb. I think even schoolchildren can easily compare 65p/Mb with £8/Mb and see the difference - and it's not that striking.

lulubelle41

grumbler wrote: »

This is a too farfetched implications.

But is it?

Earthworm

grumbler wrote: »

Well, you wanted it the same way as in UK.
For UK PAYG they quote it as 65p/Mb. I think even schoolchildren can easily compare 65p/Mb with £8/Mb and see the difference - and it's not that striking.

True but PAYG is capped as you top up in advance. You have complete control of the limits you put on your phone. For you and I it might be easy but there are still people who don't know the difference between 1MB, 1KB and 1GB.

An additional point I forgot to make regarding the remaining £3000 is that under the current roaming bundles Orange have in effect retrospectively billed the OP their bundled rate for data. Their 500MB for £400 is more or less £3000.

lulubelle41

Out of interest, how many of you work for the mobile networks? If I were a mobile network I would want to follow all forums to see what people are saying.

I think I have identified two anyway, and this is due to their somewhat aggressive nature. What a way to earn a living.

Any thoughts by anyone?

lulubelle41

Earthworm wrote: »

An additional point I forgot to make regarding the remaining £3000 is that under the current roaming bundles Orange have in effect retrospectively billed the OP their bundled rate for data. Their 500MB for £400 is more or less £3000.

You are correct in the bundle rate. They effectively charged me the £400 for the 500MB bundle in order to make the bill add up to the £3000 which they eventually charged.

NFH

Orange used to have an official Orange Company Representative on here, but after their last post on 10th November 2011, they suddenly vanished.

Earthworm

lulubelle41 wrote: »

You are correct in the bundle rate. They effectively charged me the £400 for the 500MB bundle in order to make the bill add up to the £3000 which they eventually charged.

I thought so when I did the maths. It works out at 80p a MB. Others with lower bills that have posted here tend to get the advice to ring up the network and ask them to bill as if they had taken a bundle (normally NFH is the first) as it massively lowers the bill. It is the best advice that can be given a lot of the time. I also don't work for a network and kinda prefer the fact they don't lurk in these forums.

lulubelle41

NFH wrote: »

Orange used to have an official Orange Company Representative on here, but after their last post on 10th November 2011, they suddenly vanished.

They have re-surfaced - but not officially.

NFH

Simax is the only EE employee here I know of. No doubt there are others too.