Not happy with Tesco Express

wealdroam

goater78 wrote: »

It might just be me that's finding it tedious but it's getting very irritating that when people post a vent some muppet posts something like this.

No, it is not just you.

Money-Saving-King

Hintza wrote: »

Because that is not the way it is done.

I think you'll find there is no law that says otherwise. (We are on the consumer rights board afterall)

Forwandert

Money-Saving-King wrote: »

Your expectations really are beyond belief if you think this is an issue.

To be fair I can see why it's an issue. Prices can vary so much in a store that quite a lot of customers want to check prices they have paid before they leave. It's not unreasonable to be able to do that and the way the OP is worded once the finish the transaction they aren't able to reprint (although I can't see that being possible so the person on till may not know how to)

Money-Saving-King

Forwandert wrote: »

To be fair I can see why it's an issue. Prices can vary so much in a store that quite a lot of customers want to check prices they have paid before they leave. It's not unreasonable to be able to do that and the way the OP is worded once the finish the transaction they aren't able to reprint (although I can't see that being possible so the person on till may not know how to)

I don't see anywhere that the op says they were unable to get a receipt. The whole issue just seems to be you get one if you ask. Hardly the end of the world to do that though is it!

bris

Big_Bad_Dad wrote: »

Had you read my post I was seeking replies regarding an address to which I could write. Nowhere did I invite comments as to people's opinions on my issue and I was not obliged to reveal details of the grievance either. Had you read the post thoroughly you'll also have seen that I described the account as the short version. There are in fact wider far-reaching implications and this is something only they can answer. If you are unable to help or wish not to, do not post. Please refrain from posting sarcastic comments.

But you did provide details of the petty complaint so it was always going to attract criticism for the nature of your complaint.

The burden is now on you to ask for a receipt so you know this and still complain, why?

Next time, if you dont want opinion ask a direct question and leave out the details.

wealdroam

Big_Bad_Dad wrote: »

...I was seeking replies regarding an address to which I could write.

And you got that at 3:07 PM, but you appear not to have noticed.

skitler

Money-Saving-King wrote: »

Your expectations really are beyond belief if you think this is an issue.

if this issue is beyond your belief, then maybe your expectations are questionable.

Money-Saving-King

skitler wrote: »

if this issue is beyond your belief, then maybe your expectations are questionable.

Seeing I can walk into a shop, buy something then leave without managing to be so infuriated about having to do a simple task such as ask for a receipt if I require one that I then need to write about it on the internet there's not much to question really is there!

Big_Bad_Dad

wealdroam wrote: »

And you got that at 3:07 PM, but you appear not to have noticed.

Yeah I spotted it, these past minutes I was drafting the statement. That is precisely why I began the thread, so a special thank you and Happy New Year.

Big_Bad_Dad

skitler wrote: »

if this issue is beyond your belief, then maybe your expectations are questionable.

I shouldn't bother continuing to argue. It will go nowhere. I've now located the address and have sent the full account of last night's experience (which does go into more detail but it is not relevant now).

Thanks for your help. Happy New Year.