T-Mobile worse experience of customer service I have ever experienced.

trinidadone

ballyblack wrote: »

whatever the original poster is on?

i wish to avoid!

I dont understand this contribution!!

trinidadone

sdduk wrote: »

Sorry OP but if you get a repose from T-Mobile you will be very lucky the length of that

You have more chance if you get down to the nitty gritty part not going all though the in's and out's of what button's you had to press
we all know how bad they can be nearly every big company use them.

I did not get a response, thats why I approached the CISAS.

the complaint about the options are important, if more customers complain then maybe something might get changed.

trinidadone

nearlyrich wrote: »

I burst out with tears, and sobbed for a few minutes. I could not understand the experiences which had unfolded.


Pretty much how I felt reading that to be honest

simple, dont read my thread

trinidadone

grumbler wrote: »

Their CS might be the worst, but I feel sorry for them as they have to read this novel and respond to it.

I am sure nobody here is capable of of such heroism.

IMHO, complaints have to be clear, as short as possible and contain essential details only.

dont feel customer services, as there here to serve customers. yes i acknowledge it is long, not a novel, but i was too lazy to edit the letter, and anyhow it was awarded in my favour so i dont really care.

trinidadone

DUTR wrote: »

If you really think we are going to read all of that you best think again! Summarize your sob story.

its not a sob story, it was a complaint. "we2 you mean "you". if "you" dont want to read it, jogg on, simple

cootuk

The lady doth protest too much, methinks

trinidadone

cootuk wrote: »

The lady doth protest too much, methinks

protest????? lady????? mmmmmmmmmmmmmm