Ripped off by Ryanair.

steampowered

I'm a bit shocked at the number of people telling off the op. Its a very easy mistake to make.


No doubt the charge is mentioned in the T&Cs, but a £70 charge to print the boarding pass is still outrageous. There is no proper purpose other than to rip people off and thankfully it will soon be unlawful under EU-wide regulations.


This is no different to the banks misselling financial products. I bet some of the numpties in here criticising this gentleman for not being aware of the £70 charge didn't read your credit card T&Cs properly and bought thousands of pounds of PPI.

lijaloo

Just wait until you're stranded at a foreign airport because Ryanair decide to cancel a late flight just as you're ready to board or actually on board (have suffered both). Ryanair then "don't play by rules"

Morglin

I'd sooner hitchhike than fly by the ghastly Ryanair.

The owner makes it perfectly clear he regards his customers as idiots - why put money in his pocket and prove him right?

Other flights may cost a bit more, but at least you get decent service from decent airlines.

Lin:)

Black_Sheep_Baa

Some people on here sound like you work for Ryanair's PR dept !

custardy

Black_Sheep_Baa wrote: »

Some people on here sound like you work for Ryanair's PR dept !

And there it is!

duchy

Why is it such an odd concept to open and read the email confirmation after you've booked ?

It's not a matter of superiority it's surely just plain commonsense? You've booked a journey that is presumably important to you-why wouldn't you open and read the confirmation (and the on line check in info is hard to miss once you do this).

This one comes up so often (and often quite well written posts so not a matter of literacy issues) that it is downright peculiar. Even as an ex travel agent -so I know how the system works-I still read the confirmation to make sure all is correctly booked and there's no changes in procedure from last time...Why wouldn't I ? A few minutes at most to ensure my trip is as I expect it to be.

duchy

Morglin wrote: »

I'd sooner hitchhike than fly by the ghastly Ryanair.

The owner makes it perfectly clear he regards his customers as idiots - why put money in his pocket and prove him right?

Other flights may cost a bit more, but at least you get decent service from decent airlines.

Lin:)

Really ?
So there's nothing idiotic about not reading a confirmation email ?

Not sure who these "better" airlines are - If you mean legacy carriers rather than low cost carriers....try flouting their booking conditions in the same way and see where it gets you .....exactly the same situation unless you're paying for fully flexible tickets which is hardly just "a bit more" in this context.

I'll use the best value carrier *for me* sometimes that'll be Ryanair - sometimes it'll be BA (on domestic routes apart from a reclining seat the inflight experience is little different except the FR staff are friendlier) or whoever. Ryanair works for me as I can follow basic instructions (and am used to online check in and prefer it as I've used it for years on US domestic flights) and accept that a low price comes with inflexibility. If I want more flexibility I pay more. It's hardly rocket science.

DCFC79

custardy wrote: »

And there it is!

It was a little overdue

paddyrg

I have to say my experience with Ryanair was enough that I'd now rather walk. Thankfully EasyJet have opened a suitable route, less problematic from experience and at least don't treat customers with open contempt.

stephen77

steampowered wrote: »

I'm a bit shocked at the number of people telling off the op. Its a very easy mistake to make.


No doubt the charge is mentioned in the T&Cs, but a £70 charge to print the boarding pass is still outrageous. There is no proper purpose other than to rip people off and thankfully it will soon be unlawful under EU-wide regulations.


This is no different to the banks misselling financial products. I bet some of the numpties in here criticising this gentleman for not being aware of the £70 charge didn't read your credit card T&Cs properly and bought thousands of pounds of PPI.

No. Lots of people come on here and moan about stuff, when in reality they are in the wrong.
If the op went. Fair enough my mistake. But thr op has not said anything.
Plus most of the arguing now is between people wanting to debate as 50% on the threads on here are like.
Remember its always okay to insult a succesful company