We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Virus on Computer

Options
123468

Comments

  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i hoping whatever it is is only targetting well known products
    Ex forum ambassador

    Long term forum member
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    cross fingers it is only targeting the well known ones :)
    Savings Total so far for 2023: £8,062.58
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ahhh just tried the 4th one in the list and it closed the page down, down loaded the 3rd one and that just came back as nothing wrong just going to try the other 2 now :)
    Savings Total so far for 2023: £8,062.58
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    its stopped the second one from installing :(
    Savings Total so far for 2023: £8,062.58
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    and its just stopped the 1st one as well, this virus is really begining to pee me off big time cos its a bit of a nasty !!!!!! lol
    Savings Total so far for 2023: £8,062.58
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    1) Put the suspected virus in a password-protected zip or rar file.
    2) Compose an email message (only short description) and attach the zip file.
    3) Include the password in the body/subject of the email. If you suspect a false positive, then include "Possible false positive" in the subjectline.
    4) Send the zip file to newvirus@kaspersky.com

    If you don't have a zip utility then you could use the free http://www.zipgenius.it/eng/index.php.

    send them the 3 files it cannot remove
    Ex forum ambassador

    Long term forum member
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    arrgghhh just wanted to get this fixed today :(


    Many thanks for your help though Browntoa :beer: much appreciated :)
    Savings Total so far for 2023: £8,062.58
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    really not sure whats going on here, the only google result for these files is this thread !!

    think it's a new one
    Ex forum ambassador

    Long term forum member
  • James240
    James240 Posts: 16,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yeah i know ive been trying google as well and all it brings up is this thread :(

    just cant understand why if 8 bitdefender can pick it up and name the virus why it cant get rid of it lol
    Savings Total so far for 2023: £8,062.58
  • skiddy2k
    skiddy2k Posts: 1,627 Forumite
    try to download Kaspersky v7 (unreleased), hopefully the malware on your PC wont detect it... ftp://kav2006:Fynb02dbhec60@data.kaspersky.com/7.0.0.125/KIS/English/2007_06_28_12_33/kis.en.msi
    also make sure "enable self-defense before instalation" is enabled/ticked... do an update, restart PC into SafeMode and scan from there. Set the Scan level of the MyComputer scan to "Max" and in the HeuristicAnalyzer tab, tick all the boxes and set heuristic scan level to "Detail"

    (also remember to run the Trial Version)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.