First Direct Secure Key

LeifGR

There is a thread over on the Savings & Investments board about the recently introduced Secure Key/Digital Secure Key for First Direct customers. I feel this is very relevant to this board (where I first searched for it), so I suggest it is moved here. In any case, this is where you'll find it.

Oh, and the Digital Secure Key doesn't work offline. Poor design, FD.

Hominu

LeifGR wrote: »

Oh, and the Digital Secure Key doesn't work offline. Poor design, FD.

I expect thats done for security reasons. You don't want someone pulling apart your app and figuring out how the Secure Key works now do you? So you put the algorithm behind a trusted server.

mrmajika

https://forums.moneysavingexpert.com/discussion/4734647

is the existing thread on it within this section of the forum.

EarthBoy

LeifGR wrote: »

Oh, and the Digital Secure Key doesn't work offline. Poor design, FD.

First Direct say that it does:

"Do I need to be online to use the App on my device?

The Digital Secure Key is stand alone. It will work anywhere, without being connected to Wi-Fi or mobile networks. The Banking on the go App, however, needs a connection to link to your bank accounts."

Gizmo247

I wonder if it is a worthwhile strategy to go with the Secure Key initially and then switch to a Digital Key straight away. That way you have a spare Secure Key you can switch to immediately if you happen to lose your mobile device.

JohalaReewi

Don't think you can use both at the same time. It says in the Q&A that you can switch from one to the other but you have to phone them to do it.

dr_adidas01

They don't allow you to use both its either the device or the digital secure key.

This handy link from the FD webiste will explain most of it.

http://www1.firstdirect.com/1/2/securekey/demos

Gizmo247

I was only suggesting the I would have the Secure Key in my possession but switch to the Digital Key. Then if I lost my phone I could quickly switch back to the Secure Key without having to wait for a new one to arrive. Mind you it may be that a Secure Key can only be registered once and when unregistered it cannot be re-registered.

Silly idea really as can always use the telephone banking.

Hominu

Gizmo247 wrote: »

I was only suggesting the I would have the Secure Key in my possession but switch to the Digital Key. Then if I lost my phone I could quickly switch back to the Secure Key without having to wait for a new one to arrive.

Like you suspect, once you activate one, the other becomes unusable. Or rather, it still generates codes, but the codes no longer work on the website.

Telephone banking is far easier.

Jaxer

I set mine up yesterday using the phone app. A little fiddly for the initial set up but seems a good idea to me to be able to use your phone instead of having to carry a separate fob around (my phone is almost always with me anyway).

Logged in using the app key from the phone today and it was all pretty painless. Don't see why these things sometimes create such a drama on the boards.

Hominu

Jaxer wrote: »

Don't see why these things sometimes create such a drama on the boards.

Simple. People don't like change.