TNT mail

SimonSays

custardy wrote: »

So nothing ever goes missing or is delayed by couriers?
you must share this 100% service

Any other carrier than your precious royal mail

custardy

SimonSays wrote: »

Any other carrier than your precious royal mail

all with 100% success?
You must have a special contract nobody else gets.

martindow

SimonSays wrote: »

Oh and deliver my parcels instead of posting a red card and expecting me to go to the sorting depot to collect it.

I'd rather have an RM card than one from a courier. RM have a large number of depots so are likely to be reasonably close and there is an option to pay to have it left at a local PO. Carriers' depots are anything up to thirty miles away.

RFW

Today's TNT post included an offer for Domino's pizza. A week long offer that expired November 24th. I'm presuming it should have been here two weeks ago.

molerat

RM are pretty good round here. Daily delivery 8.45- 9.30 am. The collection office is about a mile away and is open till 6pm. PF depot is 40 miles away but they leave parcels at the local sub PO which is half a mile. This service will hopefully improve in the new year as the PO is moving to a local convenience store and will operate 7 days a week 7am - 11pm. The only "delayed" deliveries I seem to get is from people who are blatant liars. Ordered last Monday and posted 2nd class "same day", post office must have had their stamp set wrong as it said Thursday, arrived Saturday !

Our local council use TNT, most of their post as expected is local. Items were collected, transported 200 miles, sorted then sent back to the local RM DO at the other end of the high street for delivery taking 2 days ! They have now changed the local stuff back to RM after complaints about the delays and not very green service.

RFW

molerat wrote: »

Our local council use TNT, most of their post as expected is local. Items were collected, transported 200 miles, sorted then sent back to the local RM DO at the other end of the high street for delivery taking 2 days ! They have now changed the local stuff back to RM after complaints about the delays and not very green service.

Our council too, I would assume that given the delays in people receiving bills/reminders/etc will have cost them more than they've saved. Surely councils should be supporting large regional employers. Royal Mail, even privatised, is still a British company and still part government owned, councils using another company is quite ridiculous.

custardy

RFW wrote: »

Our council too, I would assume that given the delays in people receiving bills/reminders/etc will have cost them more than they've saved. Surely councils should be supporting large regional employers. Royal Mail, even privatised, is still a British company and still part government owned, councils using another company is quite ridiculous.

well the flip answer is shouldnt coucils be getting the best prices for services?

RFW

custardy wrote: »

well the flip answer is shouldnt coucils be getting the best prices for services?

It depends on the service doesn't it? It shouldn't always be about price. IF RM are charging them 35p and TNT offer to do it for 25p they should consider whether the service will be up to standard before jumping in. Time sensitive mail arriving a week late is not worth anything.
My local council has a track record of bad decisions having lost millions trying to earn a few extra quid banking with BCCI.

custardy

RFW wrote: »

It depends on the service doesn't it? It shouldn't always be about price. IF RM are charging them 35p and TNT offer to do it for 25p they should consider whether the service will be up to standard before jumping in. Time sensitive mail arriving a week late is not worth anything.
My local council has a track record of bad decisions having lost millions trying to earn a few extra quid banking with BCCI.

well thats the problem
they see they pay TNT & the same RM postie delivers it

RFW

custardy wrote: »

well thats the problem
they see they pay TNT & the same RM postie delivers it

My point in starting this thread was that TNT were delivering the mail themselves here. As far as I can see they had the mail sorted and distributed to delivery staff locally, somewhere along the line they've given up deliveries and sent it back to Royal Mail. Consequently the mail has been sorted twice before ever getting to be delivered.

I've sent a complaint through to TNT and they've told me they're looking into it.