My house damaged by estate agent.

BornAtTheRightTime

nidO wrote: »

If a flat work boot damages a floor

It's not damage I would worry about. It's the mud and crap stuck to the boots getting walked in on my clean floors.

ReadingTim

martinsurrey wrote: »

Negligence is defined as a failure to exercise the care that a reasonably prudent person would exercise in like circumstances.

And in my opinion walking on ANY floor in a house apart from tiles or carpet with stilettos is negligent, especially for someone whose job it is to go into a lot of houses.

Negligence means it’s their fault, their cost (IMO).

And such negligence also extends to the OP who failed to take adequate measures to prevent damage to said flooring, for example by requesting that shoes be removed before walking on it. OP's fault, OP's cost.

martinsurrey

ReadingTim wrote: »

And such negligence also extends to the OP who failed to take adequate measures to prevent damage to said flooring, for example by requesting that shoes be removed before walking on it. OP's fault, OP's cost.

no, that is not how negligence works.

negligence is about expected care, based on a prudent person,

walking on any surface with, in effect, a nail on your foot, is NOT prudent care.

If I decide to wear some "Nail shoes" (normal shoes with nails hammered into them), the damage they cause is not everyone else fault for not telling me not too, its my fault for being an idiot...

angel00079

I would expect the EA to have some common sense. I sure if the OP had a front lawn they wouldn't leave instructions not to park on it but you wouldn't expect the EA to do so.

If the EA had been to a number of properties they should know that that some clients may have floors unsuitable for high heels. Perhaps she should have small pumps in her bag. Sometimes properties are not always safe, so she could break her neck.

The OP may not have been present. Sometimes EA shows viewers around.

moneyistooshorttomention

googler wrote: »

It's also worth pointing out that I/we have had more than one delivery recently where the suppliers have explicitly pointed out that, due to 'elf 'n' safety, guv, the delivery drivers will not, under any circumstances, remove their own shoes ....

Now that's an instance where I've not heard "elf n safety" quoted as an excuse for not doing a job properly.:rotfl:

I have had a delivery man initially refuse to carry a perfectly reasonable size/weight parcel into my house before now on that excuse, until I pointed out that the parcel would be remaining outside then (as I couldn't do so because I'd got a bad back at the time and, obviously, he could see I'm a slight woman anyway and I could see he was a man). He carried it in eventually, rather than stand there having an argument until Kingdom Come...:rotfl:

But...back on topic...and there is absolutely no reason for someone (leave alone that ignorant EA) to put on a pair of stilettos for the day, rather than more suitable footwear (oh...mustn't forget ego and appearance go before practicality and doing your job properly....:rotfl:). All someone who is determined to wear stilettos regardless has to do is keep a pair of "ballerina pump" type shoes in their car and change into them each time they go into a customers home. Its not rocket science is it?:cool:

Boy...am I glad I moved to a part of the country where they just don't do Political Correctness or so-called "elf and safety" as an excuse to avoid things and laugh at the thought...

cayennepepper

BornAtTheRightTime wrote: »

We're not talking about a hapless visitor with no experience of life, this is an Estate Agent who should have reams of experience in trotting around a property. This EA is fully culpable IMO.

A lot of them don't care. My EA walked in with muddy shoes and had I not been at home he would have walked over my clean cream carpet. I then instructed him to remove shoes every time and he did so (house has since been sold).

moneyistooshorttomention

...and a little follow-up thought here is all the workmen (without fail) in this part of the country give me a fit of the giggles the second they walk through my door. Reason = they all take their footwear off automatically the second they walk in the door and I could almost make a hobby of counting just how many times their footwear come on and off in the course of a work visit here.

That's workmen (in their trainers/work boots/etc) and they just do so automatically, even though I'm not expecting them to anyway and goodness knows the place is still in such a state (having recently moved in) that "What's one more bit of mud on top of all the others?:rotfl:"

Davesnave

angel00079 wrote: »

I would expect the EA to have some common sense..

Nah!

We viewed a smallholding in Wales. The very old couple selling it could barely move from the kitchen, so the EA showed us around. As we reached the garden, her stilettos sank into the lawn and she came to a halt.

"Err...I'll just let you make your own way from here, then!" :rotfl:

With that, she squeezed into her Jaguar convertible. (Just the type of car you need for estate agency in a rural environment )

I still see the Jag in the photos on Rightmove. It never appears in front of the run-down or cheap houses, though. :cool:

Mistral001

If the estate agent took off her shoes for fear of damaging the floor they could be lowering the value of the house by demonstrating to the prospective buyer the inadequacies of the floors to resist high heals. Next time tell the estate agent to wear flat soled shoes and if any buyers come to view the house with high heals ask them to remove them.

BornAtTheRightTime

Mistral001 wrote: »

If the estate agent took off her shoes for fear of damaging the floor they could be lowering the value of the house by demonstrating to the prospective buyer the inadequacies of the floors to resist high heals. Next time tell the estate agent to wear flat soled shoes and if any buyers come to view the house with high heals ask them to remove them.

Alternatively, the EA could be seen as demonstrating respect for the property and vendors. Which is what it boils down to.